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Details documented from an official source

STR Management

Property managerAustin, United States

Company portrait

Profile and services

Primary profession
Property manager
Location
Austin, United States
Specialism
–
Other professions
–
Online consulting
Not stated
Coverage
Regional
Languages
English
Profile status
Editorially documented
Website
www.strmanagement.com/

Profile at a glance

Profession
Property manager
Focus
Not stated
Location
Austin
Languages
English
Online consulting
Not stated
Data as of
05/10/2026
Google data checked
05/10/2026

What to look for in Austin

With property managers in Austin, responsiveness, timely statements and certification under § 26a WEG matter.

Editorial note for orientation – not legal or investment advice.

How the first contact works

  1. 1

    Describe the property: owners' association or rental block, units, switch date.

  2. 2

    Reply with questions and a fee proposal.

  3. 3

    Viewing and meeting with the advisory board or owner.

  4. 4

    Appointment by resolution (WEG) and management contract.

Common questions before you enquire

Must the manager be certified?

Since December 2023, owners in a German owners' association are generally entitled to a certified manager (§ 26a WEG).

What does property management cost?

Usually a flat fee per unit and month; extra services are often charged separately. Ask for a written list of services.

Guides on this topic

Profile summary

STR Management at a glance

STR Management is a property services provider in Austin, Texas, specializing in short-term and vacation rentals. According to its website, the company began focusing on short-term rentals in 2014; the supplied sources do not establish a founding year. Its stated service area covers Austin and surrounding locations such as Lakeway.

The management offering includes property design and photography, guest screening, and cleaning by in-house teams. The company uses its own platform, AustinVacay.com, among its booking channels. Its website also emphasizes working with owners’ existing systems and processes.

Alongside comprehensive management, STR Management offers cleaning services, linen and towel rental, and a weekly trash bin service. Monthly linen rental charges depend on the requirements of each property. According to the website, the trash bin service is included for managed properties, while separate prices and conditions apply to other customers.

The supplied Google data shows a rating of 4.8 out of 5 from 247 reviews. The available review selection mainly describes guest stays and therefore offers only limited insight into the working relationship from an owner’s perspective.

Automatically summarised from the company's publicly available information, as of 05/10/2026. Not individually verified by the editors. Sources: strmanagement.com, strmanagement.com, strmanagement.com

Services according to the company

  • Short-term and vacation rental management
  • Vacation property design
  • Property photography
  • Guest screening
  • Booking handling
  • Marketing through AustinVacay.com
  • Vacation rental cleaning by in-house teams
  • Linen and towel rental
  • Weekly trash bin service

Editorial context

Working with a provider in Austin – what matters

When choosing a property manager in Austin, the first step is to establish whether the service matches the intended use of the property. STR Management’s documented focus is short-term and vacation rentals. Owners seeking management for long-term tenancies or jointly owned property should ask directly through the contact form about the services available for those needs.

For vacation properties, it is important to distinguish ongoing management from separately bookable services. STR Management explicitly describes cleaning, linen rental, and trash bin services. Before appointing a manager, owners should obtain written confirmation of which tasks are included, which incur separate charges, and who authorizes additional expenditure. Linen rental requirements should account for bed numbers and sizes, as well as the number of bathrooms and kitchens. For the trash bin service, the specific service area and whether cleaning is also booked affect pricing.

Owners should also establish how guests are screened, bookings are handled, and concerns during a stay are addressed. Fees for alternative arrival times and cancellation terms warrant particular attention: individual reviews supplied here raise concerns about these issues, but do not establish uniform conditions across all properties.

Finally, responsibilities for any required permits and taxes should be clarified. Testimonials on the website mention assistance in these areas, but do not establish the contractual scope. These points provide general guidance rather than a legal assessment.

Editorial context based on documented profile details, as of 05/10/2026. General information, not legal or investment advice.

Opening hours

  • Monday: 9:00 AM – 4:00 PM
  • Tuesday: 9:00 AM – 4:00 PM
  • Wednesday: 9:00 AM – 4:00 PM
  • Thursday: 9:00 AM – 4:00 PM
  • Friday: 9:00 AM – 4:00 PM
  • Saturday: Closed
  • Sunday: Closed

Source: Google, as of 05/10/2026

Questions & answers

Which areas does STR Management serve?

The website lists Austin, Texas, and surrounding locations such as Lakeway. Coverage for a specific property should be confirmed through the contact form. The separately bookable trash bin service is limited to the cleaning service area.

What does the vacation rental management service include?

The website describes property design and photography, guest screening, cleaning by in-house teams, linen service, and a booking system with the AustinVacay.com platform. According to the website, the weekly trash bin service is included for managed properties.

How much are the management fees?

The supplied website texts do not state specific management fees. A quotation and a detailed breakdown of included services should be requested directly through the contact form.

How is linen and towel rental priced?

Monthly pricing depends on the number of beds and the linen requirements of each property. For a quotation, the website requests the number of king, queen, double/full, and twin beds, including sleeper sofas and trundle beds, plus the number of bathrooms and kitchens. According to the website, all cleaning and management clients use the supplied linens.

What does the trash bin service cost, and what does it cover?

The website lists a monthly price of US$49 for cleaning customers. The service is available separately within the cleaning service area for US$59 per month and is included for managed properties. Each week, bins are taken to the curb the day before collection and returned the day after.

Experiences & reviews

Experiences and reviews of STR Management

Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.

Reviews on our site

There are no verified reviews for STR Management here yet.

5 stars0
4 stars0
3 stars0
2 stars0
1 stars0

The bars fill as soon as the first verified review is published.

Google reviews of the company

4.8out of 5 on Google · 247 reviews

For these 247 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 05/10/2026.

See all reviews on Google

Positive voices

No positive reviews published yet.

Critical voices

No critical reviews so far.

Selected reviews on Google

The supplied Google data shows 4.8 out of 5 from 247 reviews. Recurring positive themes in the available selection include cleanliness, property amenities and location, and responsive, helpful hosts. One reviewer also praises pricing transparency. On the critical side, an otherwise positive review mentions substantial fees for early or late check-in and concerns that were not fully resolved. A negative review concerning a Motel Marfa booking criticizes strict cancellation and modification terms within 14 days and the refusal of a refund, credit, or transfer despite illness. These are individual experiences from a selection of reviews, not a comprehensive assessment of all feedback or verification of general contractual terms.

Our large family gathered in Austin for Thanksgiving, and we were thrilled to find a downtown home that fit all our needs. The spacious table accommodated our entire group, and the kitchen was perfect for multiple cooks to prepare our festive meals. There were enough beds for everyone, making our stay comfortable and enjoyable. It's worth noting that extra services like early or late check-ins come with significant fees. With family members arriving from various parts of the country, we had to spend time in restaurants and malls with our bags until the 4 PM check-in, which was not ideal. Our host was very responsive, but some concerns couldn't be fully addressed. Despite minor glitches, we thoroughly enjoyed our stay. The house is an excellent choice for large groups wanting to be within a short Uber ride of almost everything in Austin. We made wonderful memories and would recommend th
Kim Powell · a year ago · Review on Google
This management team is outstanding. They are very qualified to manage any property with the highest standards and the crazy part is they are transparent on pricing, and dedicated to providing services that customers prefer, and show it by repat stays. Thank you STR, for the best services and prices in the vacation / property rental industry!
Tammy Duran · a month ago · Review on Google
Awesome house in Austin, very clean, cozy and had many amenities!! Walking distance to restaurants, food trucks and coffee. We came in for the Kentucky/Texas football game, didn’t get the result we wanted but spending time with friends was priceless! Ames was an excellent host and went above and beyond to make our stay great. Can’t wait for another trip!
Bobbi Jo Russell · a year ago · Review on Google
Absolutely loved our stay! The location was a breeze to find, and we had no trouble exploring all the amazing spots they recommended. I brought my adorable newborn son along, and everything was so tidy and welcoming.
Jisell Rios · a year ago · Review on Google
Really poor experience dealing with them. I wouldn't risk booking at one of their properties given their strict policies. For a booking at Motel Marfa there is zero refund if cancelled or modified within 14 days even if they re-sell your room. I became sick before my trip and my doctor advised me not to travel. They would not consider a refund, nor a credit for a future stay nor would they let me transfer it to someone else. The policy is extremely strict.
Michael Griffin · 2 months ago · Review on Google

Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.

Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.

Services in this field explained

Owners' association management

Management of a homeowners' association (WEG) looks after the jointly owned parts of a building.

Must the manager be certified? Since 1 December 2023 owners can require a certified manager (§ 26a German Condominium Act).

Rental management

Rental management looks after let properties on behalf of the owner.

What does rental management cost? Fees are usually agreed per unit and month and depend on property size and scope of services.

Getting there

  • 12th/IH-35· ca. 320 m
  • 12th/Branch· ca. 350 m
  • 12th/Navasota· ca. 370 m
  • 1220 12th/San Bernard· ca. 430 m
  • 651 Martin Luther King Jr/Red River· ca. 430 m

Nearby stops according to Google, straight-line distance.

Questions for the company

No public questions yet. Ask the first one.

Similar providers with a comparable focus

Selected by field, city and focus – no ranking, no paid placement.

Sources and transparency

Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.

View official source