Company portrait
Profile and services
- Primary profession
- Property manager
- Location
- Austin, United States
- Specialism
- –
- Other professions
- –
- Online consulting
- Not stated
- Coverage
- Regional
- Languages
- English
- Profile status
- Editorially documented
- Website
- www.goodneighborpm.com/
Profile at a glance
- Profession
- Property manager
- Focus
- Not stated
- Location
- Austin
- Languages
- English
- Online consulting
- Not stated
- Data as of
- 05/10/2026
- Google data checked
- 05/10/2026
What to look for in Austin
With property managers in Austin, responsiveness, timely statements and certification under § 26a WEG matter.
Editorial note for orientation – not legal or investment advice.
How the first contact works
- 1
Describe the property: owners' association or rental block, units, switch date.
- 2
Reply with questions and a fee proposal.
- 3
Viewing and meeting with the advisory board or owner.
- 4
Appointment by resolution (WEG) and management contract.
Common questions before you enquire
Must the manager be certified?
Since December 2023, owners in a German owners' association are generally entitled to a certified manager (§ 26a WEG).
What does property management cost?
Usually a flat fee per unit and month; extra services are often charged separately. Ask for a written list of services.
Guides on this topic
Profile summary
Good Neighbor Property Management at a glance
Good Neighbor Property Management manages residential rental properties in Austin and the surrounding area. Its website also identifies San Antonio and Temple as service areas. The company handles single-family homes, multifamily properties, and condominiums. The website names the operating entity as Neighbor Property Management and Realty LLC, doing business as Good Neighbor Property Management.
According to its own account, the business grew out of managing its founders’ property portfolio in the Austin area. Services include tenant placement and screening, rent collection, accounting, financial reporting, and coordination of maintenance and repairs. Leasing services cover professional photography, market analysis, listings, and virtual and in-person showings.
The website distinguishes between a Standard package, an expanded All Inclusive package, and individually priced management for portfolios of ten or more units. Digital tools, including a mobile app, are provided for owners and tenants. The company also states a 24-hour response time for questions and text messages, alongside separate round-the-clock emergency support. The supplied sources do not identify a specific founding year or team size.
Automatically summarised from the company's publicly available information, as of 05/10/2026. Not individually verified by the editors. Sources: goodneighborpm.com, goodneighborpm.com, goodneighborpm.com, goodneighborpm.com
Services according to the company
- Management of single-family homes, multifamily properties, and condominiums
- Tenant placement and five-part applicant screening
- Professional property photography and advertising on rental platforms
- Data-driven rental market analysis
- Virtual and in-person showings
- Lease drafting and execution
- Rent collection, accounting, and financial reporting
- Maintenance and repair coordination
- Regular property inspections
- Round-the-clock emergency support
Editorial context
Working with a provider in Austin – what matters
When selecting a property manager in Austin, first establish whether the service matches the property type and the level of support required. Good Neighbor Property Management lists single-family homes, multifamily properties, and condominiums. For a condominium, it is particularly important to distinguish management of an individual rental unit from any responsibilities relating to the wider community. The agreed scope should make that distinction clear.
Fees are another key consideration. The website lists several management packages. Prospective clients should ask what the monthly percentages are calculated on and what charges may arise during tenant placement, vacancy, repairs, or contract termination. The scope of included renewals, inspections, and annual reports should also be clearly documented in the proposal.
For leasing, useful points to examine include the basis for the suggested rent, advertising channels, and a clearly explained applicant screening process. Good Neighbor describes market analysis, rental listings, and a five-part screening procedure. Owners can ask how findings are documented and how tenant selection decisions are coordinated.
During ongoing management, repair approvals, spending limits, and inspection records deserve attention. Owners should also establish how emergencies are reported and what information they receive through the portal, app, and reports. The advertised response within 24 hours should be distinguished from the time needed to resolve an issue. These considerations support an operational and financial assessment rather than a legal evaluation.
Editorial context based on documented profile details, as of 05/10/2026. General information, not legal or investment advice.
Opening hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Source: Google, as of 05/10/2026
Questions & answers
Which property types and locations does Good Neighbor Property Management cover?
The website lists single-family homes, multifamily properties, and condominiums. Its stated service areas are Austin and the surrounding area, as well as San Antonio and Temple, Texas.
Which management packages and prices are published?
The Standard package is listed at 8% per month and the All Inclusive package at 10% per month. Standard includes coordination of rent, repairs, and maintenance, digital tools, monthly updates, and annual reporting. All Inclusive adds free renewals, year-end 1099 filing, pre-leasing walkthroughs, eviction support, and an annual property walkthrough and inspection. Portfolios of ten or more units are individually priced. The supplied text does not specify the calculation base for the percentages; prospective clients should request this directly through the contact form.
How are prospective tenants screened?
The company describes five screening areas: credit history, employment and income, rental history, criminal background, and pets and companion animals. Income verification targets an income-to-rent ratio of approximately three to one. For pet-friendly properties, the website mentions checks of vaccination records and behavioral history, among other items.
What is included in the leasing service?
Listed services include professional photography, data-driven market analysis, preparing the property for leasing, and advertising on platforms including MLS, Zillow, and Trulia. The company also offers virtual and in-person showings seven days a week, along with lease drafting and execution.
What availability and digital access does the company offer?
The company states that it responds to questions and text messages within 24 hours and provides round-the-clock emergency support. Its management packages include digital tools with a mobile app for owners and tenants. The website also provides a portal login and booking for a free consultation.
Experiences & reviews
Experiences and reviews of Good Neighbor Property Management
Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.
Reviews on our site
There are no verified reviews for Good Neighbor Property Management here yet.
The bars fill as soon as the first verified review is published.
Google reviews of the company
5.0out of 5 on Google · 219 reviews
For these 219 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 05/10/2026.
See all reviews on GooglePositive voices
No positive reviews published yet.
Critical voices
No critical reviews so far.
Selected reviews on Google
The supplied Google data shows a rating of 5 out of 5 from 219 reviews. Across the five selected reviews, recurring themes include accessibility, prompt and clear communication, and organized management. Several reviewers describe positive experiences with tenant placement and the leasing process. Individual comments mention patient support for a first-time landlord, weekend availability, and prompt handling of maintenance issues. No critical experiences are described in this selection. This summary covers only the selected reviews, not the complete set of ratings.
I highly recommend this property management company! They have been reliable, responsive, and transparent throughout the entire process. What ultimately made me choose them was that they were the only company that consistently answered my phone calls. I was even able to reach someone over the weekend, which gave me a lot of confidence in their level of service. As a first time landlord, I had many questions, and they were always patient, honest, and transparent. Their communication made it easy for me to trust them with managing my property. They were also able to find qualified tenants for my property very quickly, and the entire leasing process was handled smoothly and efficiently. If you’re looking for a property management company that is professional, dependable, and truly cares about its clients, I would definitely recommend them.
I had an awesome experience working with my property management team, Good Neighbor! They were professional, responsive, and consistently communicated clearly throughout the entire process. Whenever I needed assistance, they made themselves available and ensured my questions were answered promptly. They worked collaboratively with me to make sure our goals were aligned, and they successfully met all expectations. Most importantly, they delivered a high-quality candidate, which made the entire experience smooth and reassuring. They originally came highly recommended to me, and now I completely understand why. I highly recommend their services to anyone looking for a dependable and effective property management team. ⭐️🏡🤝 Sandra A. & Bea
I’ve had a great experience with Good Neighbor Property Management in Austin. Their team is professional, responsive, and genuinely cares about both property owners and tenants. Communication has always been clear and timely, and any maintenance issues were handled quickly and efficiently. They make the entire process stress-free and are very knowledgeable about the Austin market. I highly recommend Good Neighbor Property Management to anyone looking for reliable and trustworthy property management services.
I had a great experience working with Good Neighbor Property Management. Their team is professional, responsive, and truly cares about both property owners and tenants. Communication was always clear and timely, and any questions or concerns were handled quickly and efficiently. What stood out most was their attention to detail and commitment to making the process smooth from start to finish. I would definitely recommend Good Neighbor Property Management to anyone looking for a reliable and trustworthy property management company.
Highly recommend Good Neighbor Property Management! They are always on top of everything, have made everything so smooth and are very helpful! Amazing communication, very organized, and gives us peace us mind to know we entrusted them with our property.
Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.
Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.
Services in this field explained
Management of a homeowners' association (WEG) looks after the jointly owned parts of a building.
Must the manager be certified? Since 1 December 2023 owners can require a certified manager (§ 26a German Condominium Act).
Rental management looks after let properties on behalf of the owner.
What does rental management cost? Fees are usually agreed per unit and month and depend on property size and scope of services.
Getting there
- 1313 Oltorf/Schriber· ca. 270 m
- 1300 Oltorf/Schriber· ca. 320 m
- 1616 E Oltorf· ca. 400 m
- 1605 Oltorf/IH 35· ca. 400 m
- 1101 Oltorf/Alta Vista· ca. 490 m
Nearby stops according to Google, straight-line distance.
Questions for the company
No public questions yet. Ask the first one.
Similar providers with a comparable focus
Selected by field, city and focus – no ranking, no paid placement.
Sources and transparency
Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.
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