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Guide · Property Management

Owners' associations and meetings explained

Resolutions, service charge and reserve – what flat owners should know.

2 min readEditorially updated: 04/10/2026realestateagent.club editorial team

Key points

  • Define the required outcome before approaching providers
  • Verify qualifications and relevant experience
  • Compare written scope, responsibilities and extra costs
  • Keep decisions and key evidence documented

The association

All owners in a building form the owners' association (WEG). It decides on the jointly owned property; the manager implements its resolutions.

The meeting

The manager convenes a meeting at least once a year. Since the 2020 reform, every properly convened meeting has a quorum; online participation can be resolved.

Service charge and reserve

The service charge is based on the budget. An adequate maintenance reserve protects against large special levies.

Checklist

  • Objective and constraints written down
  • Comparable proposals reviewed
  • Qualifications and references checked
  • Scope, timing and fees agreed
  • Change process and contact person identified

Common mistakes

  • Choosing on price alone
  • Accepting an unclear scope
  • Using unrelated references as proof of suitability

Frequently asked questions

How many proposals should I compare?

Two or three genuinely comparable proposals are often more useful than many offers with different assumptions.

Are references proof of quality?

They show experience but do not replace checks of qualifications, contract and suitability for your project.

General editorial information, not individual legal, tax or financial advice. Rules and programmes can change; verify the current position for your case.

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