Company portrait
Profile and services
- Primary profession
- Property manager
- Location
- Austin, United States
- Specialism
- –
- Other professions
- –
- Online consulting
- Not stated
- Coverage
- Regional
- Languages
- English
- Profile status
- Editorially documented
Profile at a glance
- Profession
- Property manager
- Focus
- Not stated
- Location
- Austin
- Languages
- English
- Online consulting
- Not stated
- Data as of
- 04/10/2026
- Google data checked
- 04/10/2026
What to look for in Austin
With property managers in Austin, responsiveness, timely statements and certification under § 26a WEG matter.
Editorial note for orientation – not legal or investment advice.
How the first contact works
- 1
Describe the property: owners' association or rental block, units, switch date.
- 2
Reply with questions and a fee proposal.
- 3
Viewing and meeting with the advisory board or owner.
- 4
Appointment by resolution (WEG) and management contract.
Common questions before you enquire
Must the manager be certified?
Since December 2023, owners in a German owners' association are generally entitled to a certified manager (§ 26a WEG).
What does property management cost?
Usually a flat fee per unit and month; extra services are often charged separately. Ask for a written list of services.
Guides on this topic
Profile summary
Goodwin & Company at a glance
Goodwin & Company was founded in Austin, Texas, in 1978. Its principal focus is the management of homeowners associations (HOAs) and condominium associations. The Austin website also lists management services for single-family homes, master-planned communities and commercial properties, alongside services for developers.
The stated management offering includes advice to association boards, annual meeting coordination, assessment billing and collections, and monthly accounting and financial reporting. Other services include budget planning, property inspections, vendor and bid management, and architectural review and control. According to the company, maintenance is handled through a combination of in-house resources and external vendors. Digital tools and communication channels provide residents and owners with access to account information.
Beyond association management, the company website lists residential and commercial brokerage, leasing and rental management. The published Austin office address is 11950 Jollyville Road. Office hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Associations can request a customized management proposal through the online contact form.
Automatically summarised from the company's publicly available information, as of 04/10/2026. Not individually verified by the editors. Sources: goodwin-co.com, goodwin-co.com, goodwin-co.com, goodwin-co.com
Services according to the company
- HOA and condominium association management
- Single-family home, master-planned community and commercial property management
- Board advisory services and annual meeting coordination
- Assessment billing and collections
- Monthly accounting, financial reporting and annual budget planning
- Facilities management, maintenance and property inspections
- Vendor and bid management
- Rules enforcement and architectural review and control
- After-hours emergency response
- Developer consulting on community setup and financial management
Editorial context
Working with a provider in Austin – what matters
When selecting a property manager in Austin, first establish whether the requirement is HOA or condominium association management, rental management for an individual property, or commercial property management. These assignments differ in their clients, workflows and scope. Goodwin & Company lists several of these areas, so prospective clients should request a proposal tailored to their property type and requirements.
For associations, the division of responsibilities between the board and the manager, together with transparent financial processes, deserves particular attention. Since the provider lists assessment billing, monthly financial reporting and budget planning, useful questions include whether sample reports are available, when reports are delivered and how expenditure is approved. Proposals should also distinguish between services included in the base fee and additional charges. For example, the website notes that pool and gate keys may incur fees under the association management contract.
For property operations, responsibilities for inspections, maintenance, external vendors and after-hours emergencies should be clearly agreed. The provider states that maintenance action follows the association board’s direction. Clients should therefore clarify which decisions the manager can make independently and which require approval.
Communication channels, target response times and escalation routes also warrant attention. For rule violations and architectural change requests, documentation and processing steps should be understandable. These considerations provide practical guidance and do not replace a legal review of a management agreement.
Editorial context based on documented profile details, as of 04/10/2026. General information, not legal or investment advice.
Opening hours
- Monday: 8:30 AM – 5:00 PM
- Tuesday: 8:30 AM – 5:00 PM
- Wednesday: 8:30 AM – 5:00 PM
- Thursday: 8:30 AM – 5:00 PM
- Friday: 8:30 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Source: Google, as of 04/10/2026
Questions & answers
What properties and communities does Goodwin & Company serve in Austin?
The Austin website lists HOAs, condominium associations, single-family homes, master-planned communities and commercial properties. Developer services are also offered.
Which association financial tasks does the company handle?
The listed services include assessment billing and collections, monthly accounting and financial reporting, and annual budget planning.
How are maintenance and emergencies handled?
According to the company, it combines in-house maintenance with external vendors. The website also lists after-hours emergency response. Maintenance action follows the association board’s direction. Specific procedures and response times should be requested through the contact form.
How much does management by Goodwin & Company cost?
The supplied sources do not state specific management fees. The website offers customized proposals through its online contact form. Pool and gate keys may incur fees under the association management contract.
Where is the Austin office, and what are its opening hours?
The published address is 11950 Jollyville Road, Austin, TX 78759. Published office hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. An online contact form is available for management questions.
Experiences & reviews
Experiences and reviews of Goodwin & Company
Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.
Reviews on our site
There are no verified reviews for Goodwin & Company here yet.
The bars fill as soon as the first verified review is published.
Google reviews of the company
4.6out of 5 on Google · 6224 reviews
For these 6224 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 04/10/2026.
See all reviews on GooglePositive voices
No positive reviews published yet.
Critical voices
No critical reviews so far.
Selected reviews on Google
The supplied Google data shows a rating of 4.6 out of 5 from 6,224 reviews. In the provided selection, several reviewers praise friendly, knowledgeable staff, prompt responses and the quick resolution of specific issues. Recurring criticism concerns difficulty reaching staff, unanswered requests and unclear communication. One critical review also objects to penalties perceived as excessive for yard maintenance and what the reviewer considers inconsistent enforcement of community rules. These are individual accounts from a selection, not a comprehensive analysis of all reviews or independently verified findings.
It has been a month and no one from Goodwin management OR my community manager returns my calls or answers my requests in the portal. We keep getting fined excessively for “lack of edging” which wasn’t even stated in the bylaws until I brought it up, then the wording was changed. Following this, we got fined twice in a month for “lack of edging”. Our yard was visibly maintained in every photo, minus a few spots. Yet, I drove around my neighborhood on Friday, April 24th and saw common areas that our neighborhood is responsible for not maintained and frankly looking way worse than our yard has ever looked. At this point, it feels like targeted harassment. Especially when we were warned to take down our holiday decorations and a photo of my sisters car was included in that warning. How is a vehicle on my personal property a holiday decoration? On top of that, the excessive certified mail fe
Monalessa was attentive to my concerns and resolved all of my issues while answering every question I had. She is extremely knowledgeable, professional, and courteous. She listened patiently, addressed each of my concerns thoroughly, and responded promptly. Her exceptional customer service truly deserves five stars *****. Thank you for such a positive experience!
Excellent customer service! The HOA representative Rafael Paz was professional, responsive, and resolved my issue quickly. I appreciate their prompt assistance and clear communication. Thank you for the great support!
Goodwin & Co are new managers for my condo..Cypress Creek Townhomes, Cedar Park, TX. I called to make payment arrangements and had terrific customer service. Randy was helpful, knowledgeable, friendly and solved my issue promptly. Also asked if there was anything else he could do to help me. He obviously cares about the customer and takes pride in doing his job well.
Seems like they really don’t know what they’re doing. Their communication skills are extremely poor and for some reason they do not understand how to communicate properly and explain. If you are going to be in charge of something, do it right and communicate. When you have zero authority but are here to help you have to try a little more and maybe people will work with you. Threats definitely do not work if you have no real ability to do anything about it. Try and make an effort to be better at your job and make next the neighborhood a better place than when you started.
Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.
Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.
Services in this field explained
Management of a homeowners' association (WEG) looks after the jointly owned parts of a building.
Must the manager be certified? Since 1 December 2023 owners can require a certified manager (§ 26a German Condominium Act).
Rental management looks after let properties on behalf of the owner.
What does rental management cost? Fees are usually agreed per unit and month and depend on property size and scope of services.
Getting there
- Pavilion Park and Ride· ca. 360 m
- 12574 Research/Jollyville· ca. 600 m
- Research/Riata Apts· ca. 600 m
- 12550 Research/Oak Knoll· ca. 710 m
- Research· ca. 750 m
Nearby stops according to Google, straight-line distance.
Questions for the company
No public questions yet. Ask the first one.
Similar providers with a comparable focus
Selected by field, city and focus – no ranking, no paid placement.
Sources and transparency
Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.
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