Company portrait
Profile and services
- Primary profession
- Real estate agent
- Location
- London, United Kingdom
- Specialism
- –
- Other professions
- –
- Online consulting
- Not stated
- Coverage
- Regional
- Languages
- English
- Profile status
- Editorially documented
- Website
- www.mylondonhome.com/
Profile at a glance
- Profession
- Real estate agent
- Focus
- Not stated
- Location
- London
- Languages
- English
- Online consulting
- Not stated
- Data as of
- 04/10/2026
- Google data checked
- 04/10/2026
What to look for in London
With agents in London, look for local knowledge of the neighbourhood, a transparent valuation and a clear contract. In Germany a licence under § 34c Trade Regulation Act is mandatory.
Editorial note for orientation – not legal or investment advice.
How the first contact works
- 1
Describe your goal: selling, letting or buying, property type and timeframe.
- 2
The office replies with questions and a proposed appointment.
- 3
Viewing or valuation appointment on site.
- 4
Agree the agency contract and commission in writing before instructing.
Common questions before you enquire
Who pays the commission on a purchase in Germany?
When flats and single-family houses are sold to consumers, the commission is generally split equally (§ 656c German Civil Code). The contract must be in text form.
Which documents should I prepare?
Land register extract, floor plans, floor area calculation, energy certificate and, for flats, the declaration of division and recent owners' meeting minutes.
Is the first estimate free?
Many agents offer a non-binding initial estimate. Ask beforehand whether any costs apply.
Key local offices in London
- HM Land Registry (England and Wales)
Land register, actual sale prices (Price Paid Data)
- Find a court or tribunal
Identify the competent court
Links to official websites; details may change.
Market data for London
We do not publish our own price figures. Current prices, rents and land values come from the official sources below.
Guides on this topic
Selling property in Germany: step by step
From valuation to the notary appointment – what happens when you sell a flat or house.
Choosing the right estate agent
How to recognise qualifications, market knowledge and a fair agency agreement.
Agent's commission: who pays what?
The rules for buying and renting in Germany in brief.
Profile summary
MyLondonHome - Central London Estate Agents & Letting Agents at a glance
MyLondonHome operates under the name “Central London Estate Agents & Letting Agents”, identifying it as an estate and letting agency in London. No substantive website text was supplied; the available information comes from the provider’s name, Google data and a selection of reviews. These sources do not describe the letting service in detail.
The supplied accounts mainly concern property sales. Several reviewers describe professional support, regular progress updates and assistance through to completion. Steven Herd and Andrew are mentioned by name, with one review identifying Andrew as working at the Waterloo office. A buyer’s review, by contrast, criticises alleged assurances about a heating system and new-build warranty. That account cannot be independently verified from the material provided.
The supplied Google data records a rating of 4.5 out of 5 from 360 reviews. The sources do not establish the company’s founding date, team size, spoken languages, memberships or specific fees.
Automatically summarised from the company's publicly available information, as of 04/10/2026. Not individually verified by the editors. Sources: mylondonhome.com
Services according to the company
- Property sales agency
- Property letting agency
Editorial context
Working with a provider in London – what matters
When choosing an estate agent in London, clients should first establish which services are actually included in the appointment. The supplied accounts for MyLondonHome mainly concern sales; lettings appear in the provider’s name but are not explained in detail. Owners should therefore ask specifically about the scope of each service, including valuation, marketing, viewing arrangements and support through to completion. For lettings, it is also important to distinguish tenant-finding from ongoing property management.
For a sale, useful comparison points include a reasoned pricing recommendation, experience with comparable properties in the relevant London neighbourhood and clear communication arrangements. Before appointing an agent, clients should obtain written details of fees, including any applicable VAT, the contract term, termination conditions and any exclusivity provisions. Agreeing on a main contact and the frequency of viewing feedback and progress updates can also help set expectations.
Buyers should seek documentary confirmation of statements about building systems, warranties and whether any cover is transferable. Where questions remain, a technical inspection and discussion with the appointed solicitor may be appropriate. This general precaution does not replace individual professional or legal assessment.
Google reviews can offer indications of communication and service. However, a selection of individual reviews represents neither all customer experiences nor the quality of every future instruction.
Editorial context based on documented profile details, as of 04/10/2026. General information, not legal or investment advice.
Opening hours
- Monday: 8:30 AM – 6:00 PM
- Tuesday: 8:30 AM – 6:00 PM
- Wednesday: 8:30 AM – 6:00 PM
- Thursday: 8:30 AM – 6:00 PM
- Friday: 8:30 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Source: Google, as of 04/10/2026
Questions & answers
Does MyLondonHome handle flat sales in London?
Several supplied reviews describe selling a London property or flat through MyLondonHome. They mention viewing feedback and support through to completion, among other things. The sources do not establish a binding service specification.
Does MyLondonHome offer lettings and ongoing property management?
The provider’s name identifies it as a letting agency. The sources do not establish whether ongoing property management is also available or what is included. A direct enquiry through the contact form is recommended.
Which parts of London does MyLondonHome cover?
The provider’s name refers to Central London. One review also mentions a Waterloo office. No complete list of covered neighbourhoods or offices was supplied; coverage for a particular property should be checked through the contact form.
What fees does MyLondonHome charge?
The supplied sources contain no fees or contract terms. A quotation specifying the service scope and costs should be requested directly through the contact form.
What is MyLondonHome’s Google rating?
The supplied Google data records 4.5 out of 5 from 360 reviews. In the available selection, several sellers praise support and communication. One buyer review criticises alleged assurances about heating and warranty cover; that account cannot be verified from the material provided.
Experiences & reviews
Experiences and reviews of MyLondonHome - Central London Estate Agents & Letting Agents
Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.
Reviews on our site
There are no verified reviews for MyLondonHome - Central London Estate Agents & Letting Agents here yet.
The bars fill as soon as the first verified review is published.
Google reviews of the company
4.5out of 5 on Google · 360 reviews
For these 360 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 04/10/2026.
See all reviews on GooglePositive voices
No positive reviews published yet.
Critical voices
No critical reviews so far.
Selected reviews on Google
In the supplied selection of Google reviews, recurring positive themes include professionalism, advice and regular updates during the sales process. Several sellers describe committed support through to completion, with Steven Herd and Andrew praised by name. One critical buyer review, however, challenges repeated assurances about a heating system and an alleged new-build warranty which, according to the reviewer, proved unfounded. These allegations cannot be verified from the sources, and no response from the provider was supplied. This selection should not be treated as representing all 360 reviews. The stated overall Google rating is 4.5 out of 5.
Steven Herd of My London Home provides the most professional estate agency service in London. From first contact to completion, he goes above and beyond to ensure everything goes smoothly and well. You are in safe hands with Steven and with Andrew. I cannot recommend this company highly enough!
We recently sold our flat through MyLondonHome. Our estate agent was Andrew at the Waterloo office. He was very professional and provided timely updates to us both on how viewings went as well as any questions we had. He ended up finding us a good buyer who we hope will be very happy in our flat!
Sold a property with My London Home and found them to be extremely professional and knowledgeable throughout. Gave very good advice and kept me well informed along the process. Would definitely use again.
I am pleased to share that I had a great experience working with Steven Herd of My London Home to sell my London property. He was professional, reliable, and really put in the effort to get the job done. Steven went above and beyond throughout the process, keeping me informed and making sure everything ran smoothly in what was a tricky time, getting the sale over the line before the stamp duty increase. I'm very happy with the service he provided and would have no hesitation in recommending him to anyone looking to sell.
I purchased a property through MyLondonHomes and dealt directly with Wendy Gould. Prior to exchange, I raised multiple questions about the heating system. Each time, over the phone, I was assured everything was “all good” and fully covered under a new-build warranty. I was told that if the boiler or heating failed, it would be protected. None of this has proven to be true. There is no warranty in place and no such cover exists. These were not innocent oversights. The assurances were repeated, consistent, and made with confidence. This was not an accidental slip, it was misrepresentation to push the sale through. I have the clear recollection of those conversations, both with myself and with my solicitors who were being repeatedly contacted to accelerate completion. I expect the agency will respond with the usual script: “We are sorry, please provide your details and we will look into i
Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.
Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.
Services in this field explained
A valuation estimates the price a property can achieve on the market, based on location, condition, size, fittings and comparable sales.
What does a valuation cost? Many agents offer an initial estimate free of charge. A formal market value report by a certified surveyor is paid; the fee depends on the property and effort.
When you sell, an agent handles valuation, exposé, viewings, negotiation and the notary appointment.
Who pays the agent's commission? When flats and single-family houses are sold to consumers, the commission is generally split between seller and buyer (§ 656c German Civil Code).
When letting, an agent takes care of listing, viewings, tenant selection and the tenancy agreement.
Who pays the agent when letting? Since 2015 the “orderer pays” principle applies to residential lettings: usually the landlord pays when they hired the agent.
Getting there
- Waterloo Station/Upper Taxi Road (Stop A)· ca. 40 m
- Waterloo Station/Upper Taxi Road (Stop B)· ca. 70 m
- Waterloo Station· ca. 70 m
- Waterloo Station/Mepham Street· ca. 70 m
- Waterloo Station / Tenison Way (Stop K)· ca. 80 m
Nearby stops according to Google, straight-line distance.
Questions for the company
No public questions yet. Ask the first one.
Similar providers with a comparable focus
Selected by field, city and focus – no ranking, no paid placement.
Sources and transparency
Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.
View official source