Company portrait
Profile and services
- Primary profession
- Real estate agent
- Location
- London, United Kingdom
- Specialism
- –
- Other professions
- –
- Online consulting
- Not stated
- Coverage
- Regional
- Languages
- English
- Profile status
- Editorially documented
- Website
- cityrealtor.co.uk/
Profile at a glance
- Profession
- Real estate agent
- Focus
- Not stated
- Location
- London
- Languages
- English
- Online consulting
- Not stated
- Data as of
- 04/10/2026
- Google data checked
- 04/10/2026
What to look for in London
With agents in London, look for local knowledge of the neighbourhood, a transparent valuation and a clear contract. In Germany a licence under § 34c Trade Regulation Act is mandatory.
Editorial note for orientation – not legal or investment advice.
How the first contact works
- 1
Describe your goal: selling, letting or buying, property type and timeframe.
- 2
The office replies with questions and a proposed appointment.
- 3
Viewing or valuation appointment on site.
- 4
Agree the agency contract and commission in writing before instructing.
Common questions before you enquire
Who pays the commission on a purchase in Germany?
When flats and single-family houses are sold to consumers, the commission is generally split equally (§ 656c German Civil Code). The contract must be in text form.
Which documents should I prepare?
Land register extract, floor plans, floor area calculation, energy certificate and, for flats, the declaration of division and recent owners' meeting minutes.
Is the first estimate free?
Many agents offer a non-binding initial estimate. Ask beforehand whether any costs apply.
Key local offices in London
- HM Land Registry (England and Wales)
Land register, actual sale prices (Price Paid Data)
- Find a court or tribunal
Identify the competent court
Links to official websites; details may change.
Market data for London
We do not publish our own price figures. Current prices, rents and land values come from the official sources below.
Guides on this topic
Selling property in Germany: step by step
From valuation to the notary appointment – what happens when you sell a flat or house.
Choosing the right estate agent
How to recognise qualifications, market knowledge and a fair agency agreement.
Agent's commission: who pays what?
The rules for buying and renting in Germany in brief.
Profile summary
City Realtor at a glance
City Realtor is an estate agency based at 52 Cannon Street Road, London E1. It handles property sales and lettings and provides landlords with letting and property management services. Its website states that the agency is ARLA- and NAEA-accredited under Propertymark. M A Hassan is identified as its founder and director.
For sellers, the services described include a free, no-obligation valuation, professional photography, marketing through property portals, and the handling of viewings, offers and negotiations. According to the website, City Realtor charges no upfront sales fees and receives payment only when a property sells.
Its lettings and management services include finding and screening tenants, collecting rent, and arranging maintenance and repairs. The management page also lists dedicated property managers and round-the-clock availability. Guaranteed rent schemes and refurbishment work through a team of contractors complement the offering. The website describes different service packages, but the supplied material does not specify detailed fees or the conditions governing guaranteed rent.
Automatically summarised from the company's publicly available information, as of 04/10/2026. Not individually verified by the editors. Sources: cityrealtor.co.uk, cityrealtor.co.uk, cityrealtor.co.uk, cityrealtor.co.uk
Services according to the company
- Property sales agency services
- Lettings agency services
- Free, no-obligation sales and rental valuations
- Professional property photography and portal marketing
- Management of viewings, offers and negotiations
- Tenant sourcing, reference checks and identity verification
- Property management and rent collection
- Coordination of maintenance and repairs
- Guaranteed rent schemes
- Refurbishments through contractors
Editorial context
Working with a provider in London – what matters
When choosing an estate agent in London, first establish whether you need a sale, a letting-only service or ongoing property management. City Realtor describes services in all three areas. A written comparison of its proposed packages can clarify which tasks are included, which attract additional charges and who will be responsible for day-to-day communication.
Sellers should ask which comparable properties support the valuation and how photography, listings, viewings and negotiations will be organised. A statement that there are no upfront fees does not replace checking the agreed commission, contract duration and termination terms. Property photographs should provide an accurate impression of condition; a viewing and up-to-date condition information help put listings into context.
For landlords, key questions concern tenant screening, rent collection, arrears handling and approval of repair costs. Where round-the-clock availability is offered, clarify which issues it covers and how emergencies are handled. Guaranteed rent schemes should be compared using their specific terms, including duration, exclusions, vacant periods and responsibility for damage.
Prospective tenants arranging accommodation from abroad should agree viewing options, required documents and the steps leading to handover early in the process. The accreditations stated on the website can be checked with the relevant organisations. These considerations provide general guidance rather than individual legal advice.
Editorial context based on documented profile details, as of 04/10/2026. General information, not legal or investment advice.
Opening hours
- Monday: 9:00 AM – 5:30 PM
- Tuesday: 9:00 AM – 5:30 PM
- Wednesday: 9:00 AM – 5:30 PM
- Thursday: 9:00 AM – 5:30 PM
- Friday: 9:00 AM – 5:30 PM
- Saturday: Closed
- Sunday: Closed
Source: Google, as of 04/10/2026
Questions & answers
Does City Realtor provide ongoing management of rental properties?
Yes. The website lists tenant sourcing and screening, rent collection, maintenance and repairs, dedicated property managers and round-the-clock availability. The precise scope of the required package should be requested through the contact form.
Can I request a free valuation for a sale or letting?
Yes. The valuation form offers sale, rental or both as options. The valuation is described as free and without obligation.
What estate agency fees apply to a sale?
The website states that there are no upfront fees and that payment is due only when the property sells. The supplied text does not give a specific commission rate. This should be requested through the contact form.
Does City Realtor offer guaranteed rent?
Yes. The provider describes guaranteed rent schemes. The supplied text does not specify their duration, eligibility requirements, exclusions or costs; these details should be requested through the contact form.
Is assistance available in Mandarin or Cantonese?
The team profile states that Yin Chiu, Head of Office Operations, is fluent in English, Mandarin and Cantonese. Her availability for a particular enquiry should be confirmed through the contact form.
Experiences & reviews
Experiences and reviews of City Realtor
Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.
Reviews on our site
There are no verified reviews for City Realtor here yet.
The bars fill as soon as the first verified review is published.
Google reviews of the company
4.3out of 5 on Google · 279 reviews
For these 279 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 04/10/2026.
See all reviews on GooglePositive voices
No positive reviews published yet.
Critical voices
No critical reviews so far.
Selected reviews on Google
The supplied Google data shows a rating of 4.3 out of 5 from 279 reviews. Across the selected reviews, several reviewers praise responsive communication, clear explanations and assistance with viewings and rental applications. Ezekiel and Rinki receive positive mentions by name. One account describes international students arranging accommodation from abroad. A critical review alleges that property images were misleadingly altered using AI. This allegation cannot be verified from the supplied material. This summary covers a selection rather than the full body of reviews.
We’ve had a great experience with City Realtor, especially working with Ezekiel. As international students arranging accommodation from overseas, he has been incredibly responsive, patient, and helpful throughout our rental application process. He has always taken the time to answer our questions, explain each step clearly, and keep us updated. His professionalism and support have made the process much less stressful. Based on our experience so far, we would definitely recommend City Realtor and Ezekiel to anyone looking for accommodation in London.
I’ve had a great experience with City Realtor, especially with my agent Rinki. She has helped me secure two properties now and has made the whole process easy, efficient, and stress-free each time. She’s always helpful, responsive and professional. Would definitely recommend City Realtor, and especially Rinki, to anyone looking for a property.
City Realtor are using AI to alter property images and mislead customers into renting / buying properties which are in reality in much worse condition. This is clearly present in their listing for 73 Bow Common Lane, where the images have been digitally altered. This firm is being reported to trading standards as I write this as this is misleading and I urge that nobody does business with this firm.
Had a great experience viewing and renting a property with Ezekiel, from the start he was friendly and very informative. He has been helpful and transparent with the renting process, it's been refreshing to have an estate agent like him- someone who wants to make things as smooth as possible. If all of a City Realtors employees are like him you are guaranteed a great experience
Ezekiel’s service was very good and professional. He showed us the property and got the ball rolling the same day. He also sorted out all the stuff we needed with the landlord. Thank you for your help!
Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.
Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.
Services in this field explained
A valuation estimates the price a property can achieve on the market, based on location, condition, size, fittings and comparable sales.
What does a valuation cost? Many agents offer an initial estimate free of charge. A formal market value report by a certified surveyor is paid; the fee depends on the property and effort.
When you sell, an agent handles valuation, exposé, viewings, negotiation and the notary appointment.
Who pays the agent's commission? When flats and single-family houses are sold to consumers, the commission is generally split between seller and buyer (§ 656c German Civil Code).
When letting, an agent takes care of listing, viewings, tenant selection and the tenancy agreement.
Who pays the agent when letting? Since 2015 the “orderer pays” principle applies to residential lettings: usually the landlord pays when they hired the agent.
Getting there
- Chapman Street· ca. 90 m
- Chapman Street (Stop C)· ca. 110 m
- St George's Town Hall Shadwell Station· ca. 150 m
- St George's Town Hall / Shadwell Stn (Stop B)· ca. 150 m
- St George's Town Hall / Shadwell Station· ca. 150 m
Nearby stops according to Google, straight-line distance.
Questions for the company
No public questions yet. Ask the first one.
Similar providers with a comparable focus
Selected by field, city and focus – no ranking, no paid placement.
Sources and transparency
Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.
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