Company portrait
Profile and services
- Primary profession
- Real estate agent
- Location
- Manchester, United Kingdom
- Specialism
- –
- Other professions
- –
- Online consulting
- Not stated
- Coverage
- Regional
- Languages
- English
- Profile status
- Editorially documented
Profile at a glance
- Profession
- Real estate agent
- Focus
- Not stated
- Location
- Manchester
- Languages
- English
- Online consulting
- Not stated
- Data as of
- 04/10/2026
- Google data checked
- 04/10/2026
What to look for in Manchester
With agents in Manchester, look for local knowledge of the neighbourhood, a transparent valuation and a clear contract. In Germany a licence under § 34c Trade Regulation Act is mandatory.
Editorial note for orientation – not legal or investment advice.
How the first contact works
- 1
Describe your goal: selling, letting or buying, property type and timeframe.
- 2
The office replies with questions and a proposed appointment.
- 3
Viewing or valuation appointment on site.
- 4
Agree the agency contract and commission in writing before instructing.
Common questions before you enquire
Who pays the commission on a purchase in Germany?
When flats and single-family houses are sold to consumers, the commission is generally split equally (§ 656c German Civil Code). The contract must be in text form.
Which documents should I prepare?
Land register extract, floor plans, floor area calculation, energy certificate and, for flats, the declaration of division and recent owners' meeting minutes.
Is the first estimate free?
Many agents offer a non-binding initial estimate. Ask beforehand whether any costs apply.
Key local offices in Manchester
- HM Land Registry (England and Wales)
Land register, actual sale prices (Price Paid Data)
- Find a court or tribunal
Identify the competent court
Links to official websites; details may change.
Market data for Manchester
We do not publish our own price figures. Current prices, rents and land values come from the official sources below.
Guides on this topic
Selling property in Germany: step by step
From valuation to the notary appointment – what happens when you sell a flat or house.
Choosing the right estate agent
How to recognise qualifications, market knowledge and a fair agency agreement.
Agent's commission: who pays what?
The rules for buying and renting in Germany in brief.
Profile summary
Thornley Groves Estate & Letting Agents - Fallowfield at a glance
Thornley Groves Estate & Letting Agents – Fallowfield is an estate agency branch in Manchester. The supplied sources mainly provide insight into residential lettings and property management, including student shared properties or HMOs (Houses in Multiple Occupation). The supplied website extract consists predominantly of technical styling code and contains no usable service description. The more detailed account therefore relies primarily on the selected Google reviews.
In these reviews, accommodation seekers describe help with finding a home, receiving suitable listings and being offered video viewings. Property owners mention ongoing management, arranging new tenancies, and assistance with maintenance and HMO licensing matters. These accounts reflect individual customer experiences rather than a fully documented service catalogue.
The supplied Google data shows a rating of 4.3 out of 5 from 552 reviews. Several reviews in the selection praise individual staff members’ responsiveness. One critical review, however, describes substantial problems with repairs, property condition and communication. No substantiated information is available on the founding date, team size, memberships or contractual terms.
Automatically summarised from the company's publicly available information, as of 04/10/2026. Not individually verified by the editors. Sources: thornleygroves.co.uk
Services according to the company
- Assistance with finding rental accommodation, according to customer accounts
- Sending suitable rental listings, according to a customer account
- Video viewings, according to a customer account
- Ongoing property management, according to customer accounts
- Management of student HMO properties, according to a customer account
- Arranging new tenancies, according to a customer account
- Maintenance coordination, according to a customer account
- Assistance with HMO compliance and licensing matters, including council liaison, according to a customer account
Editorial context
Working with a provider in Manchester – what matters
When choosing an estate agent in Manchester, first establish whether you need help finding accommodation, a letting-only service or ongoing property management. For the Fallowfield branch, the supplied customer accounts particularly mention student accommodation and HMO management. In shared properties, a clear division of responsibilities between the owner, managing agent and tenants is especially important.
Before appointing an agent, owners should request a written explanation of the services included, such as finding tenants, arranging new tenancies, coordinating repairs and assisting with licensing matters. Fees, additional charges, repair authorisation limits, reporting intervals and contract duration should also be transparent. The supplied sources do not establish how Thornley Groves addresses these points in its contracts.
For accommodation seekers, the property's actual condition and clear procedures for reporting defects are particularly relevant. Viewings should cover heating, hot water, signs of damp and shared spaces. Video viewings can be useful when relocating from another city; outstanding questions about condition should nevertheless be addressed specifically, and the property's condition at handover should be documented.
The selected reviews describe differing experiences of communication and maintenance. It is therefore useful to ask specific questions about named contacts, emergency reporting and how delayed repairs are handled. Google reviews can suggest areas to investigate, but they do not replace checking the particular offer or obtaining clear written agreements. This is general guidance, not legal advice.
Editorial context based on documented profile details, as of 04/10/2026. General information, not legal or investment advice.
Opening hours
- Monday: 9:00 AM – 5:30 PM
- Tuesday: 9:00 AM – 5:30 PM
- Wednesday: 9:00 AM – 5:30 PM
- Thursday: 9:00 AM – 5:30 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:30 AM – 3:00 PM
- Sunday: Closed
Source: Google, as of 04/10/2026
Questions & answers
Does Thornley Groves in Fallowfield handle student accommodation?
Yes. The selected reviews explicitly mention student accommodation and the management of student HMO properties. The sources do not identify currently available properties; availability should be requested directly through the contact form.
What management tasks are described for property owners?
Owners report ongoing property management, arranging new tenancies, maintenance, and assistance with HMO requirements and licensing matters. The supplied sources do not document a contractual scope of services; this should be requested through the contact form.
Are video viewings possible?
One reviewer reports being offered video viewings while not yet living in Manchester. Whether this is available for a particular property should be checked directly through the contact form.
How is the branch rated on Google?
The supplied Google data gives a rating of 4.3 out of 5 from 552 reviews. Several selected reviews praise assistance and responsiveness, while one detailed critical account raises concerns about repairs, property condition and communication.
What fees and contract durations apply?
The supplied sources contain no information about fees, contract durations or the precise scope of individual service packages. These details should be requested directly through the contact form.
Experiences & reviews
Experiences and reviews of Thornley Groves Estate & Letting Agents - Fallowfield
Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.
Reviews on our site
There are no verified reviews for Thornley Groves Estate & Letting Agents - Fallowfield here yet.
The bars fill as soon as the first verified review is published.
Google reviews of the company
4.3out of 5 on Google · 552 reviews
For these 552 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 04/10/2026.
See all reviews on GooglePositive voices
No positive reviews published yet.
Critical voices
No critical reviews so far.
Selected reviews on Google
The supplied Google data gives a rating of 4.3 out of 5 from 552 reviews. In the provided selection, several reviewers praise friendly assistance, prompt responses and support with accommodation searches or property management. One owner highlights the management of student HMO properties, including maintenance and licensing matters. One detailed critical review, by contrast, reports delayed repairs, heating and hot-water problems, mould, inadequate communication and a disputed rent-payment record. These are customer accounts and have not been independently verified. The selection does not cover all reviews and does not establish how frequently the reported problems occur overall.
The most awful estate agents for students. The staff are so unprofessional and rude. They were more than happy to leave us with no hot water or heating for days. Waited months to get black and green mould removed. Such bad communication we contacted citizens advice and the council for help. Only when we bombarded them with calls and emails would they respond with less than appropriate responses. They can not do their jobs properly. When we moved in one bathroom was ripped out and took a month to complete and we had a massive hole in the bathroom. The standard in which we lived were not acceptable to live in and that was due to the negligence and laziness of thornley groves. They threatened to take me to court over unpaid rent (that I had paid) only until I supplied bank statements that they noticed I had paid. We requested a clean before we moved in which was not done as underwear and ru
Courtney was incredibly helpful throughout the whole process of securing my accommodation. She was always friendly, quick to respond to any questions I had, and made everything feel straightforward from start to finish. Thank you for all your help, I really appreciate it and would definitely recommend Thornley Groves to anyone looking for accommodation.
Amazing service from a great estate agency in Fallowfield, Manchester. The agency has helped me massively by managing my student HMO properties with care and expertise. They ensure that all compliance and maintenance is conducted in a timely manner and their communication is fantastic. Being a former student at the University of Manchester, great agencies like Thornley Groves are pivotal to providing students at the University with great accommodation, while they conduct their studies. Big thanks to Jess Nunn who has been my main point of contact in the agency and does a fantastic job overseeing all aspects, including arranging new tenancies, advising on new properties coming to the sales market, and providing valuable advice. Also a big thanks to Nina Namvar who has assisted me with HMO compliance, liaising with the council regarding license issues and overseeing the continued business
Mabs was unbelievably helpful start to finish. I enquired about a flat online and from there he was sending me more options that may be appropriate almost daily. At times I thought he was more committed to finding me somewhere to live than I was! 🤣 He was punctual, professional and always kept me in the loop - which I appreciated double as I was not yet living in Manchester. He even offered video call viewings so I could save on travelling and maximise viewings. I couldn’t recommend him enough!
Chloe Jewell has been great managing my property. Always quick to respond and just handles things very well. Definitely recommend her!
Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.
Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.
Services in this field explained
A valuation estimates the price a property can achieve on the market, based on location, condition, size, fittings and comparable sales.
What does a valuation cost? Many agents offer an initial estimate free of charge. A formal market value report by a certified surveyor is paid; the fee depends on the property and effort.
When you sell, an agent handles valuation, exposé, viewings, negotiation and the notary appointment.
Who pays the agent's commission? When flats and single-family houses are sold to consumers, the commission is generally split between seller and buyer (§ 656c German Civil Code).
When letting, an agent takes care of listing, viewings, tenant selection and the tenancy agreement.
Who pays the agent when letting? Since 2015 the “orderer pays” principle applies to residential lettings: usually the landlord pays when they hired the agent.
Getting there
- Friendship Inn (Stop E)· ca. 70 m
- Wilmslow Rd/Friendship Inn· ca. 80 m
- Friendship Inn (Stop F)· ca. 80 m
- Wilmslow Road (Stop D)· ca. 160 m
- Wilbraham Road/Wilmslow Road· ca. 160 m
Nearby stops according to Google, straight-line distance.
Questions for the company
No public questions yet. Ask the first one.
Similar providers with a comparable focus
Selected by field, city and focus – no ranking, no paid placement.
Sources and transparency
Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.
View official source