Company portrait
Profile and services
- Primary profession
- Real estate agent
- Location
- Melbourne, Australia
- Specialism
- –
- Other professions
- –
- Online consulting
- Not stated
- Coverage
- Regional
- Languages
- English
- Profile status
- Editorially documented
- Website
- www.re-define.com.au/
Profile at a glance
- Profession
- Real estate agent
- Focus
- Not stated
- Location
- Melbourne
- Languages
- English
- Online consulting
- Not stated
- Data as of
- 04/10/2026
- Google data checked
- 04/10/2026
What to look for in Melbourne
With agents in Melbourne, look for local knowledge of the neighbourhood, a transparent valuation and a clear contract. In Germany a licence under § 34c Trade Regulation Act is mandatory.
Editorial note for orientation – not legal or investment advice.
How the first contact works
- 1
Describe your goal: selling, letting or buying, property type and timeframe.
- 2
The office replies with questions and a proposed appointment.
- 3
Viewing or valuation appointment on site.
- 4
Agree the agency contract and commission in writing before instructing.
Common questions before you enquire
Who pays the commission on a purchase in Germany?
When flats and single-family houses are sold to consumers, the commission is generally split equally (§ 656c German Civil Code). The contract must be in text form.
Which documents should I prepare?
Land register extract, floor plans, floor area calculation, energy certificate and, for flats, the declaration of division and recent owners' meeting minutes.
Is the first estimate free?
Many agents offer a non-binding initial estimate. Ask beforehand whether any costs apply.
Key local offices in Melbourne
- State Revenue Office Victoria
Land tax and valuation data
- City of Melbourne
Permits and local rules
Links to official websites; details may change.
Market data for Melbourne
We do not publish our own price figures. Current prices, rents and land values come from the official sources below.
Guides on this topic
Selling property in Germany: step by step
From valuation to the notary appointment – what happens when you sell a flat or house.
Choosing the right estate agent
How to recognise qualifications, market knowledge and a fair agency agreement.
Agent's commission: who pays what?
The rules for buying and renting in Germany in brief.
Profile summary
Re-define Real Estate at a glance
Re-define Real Estate is a property services provider in Melbourne with three business areas identified on its website: Residential, Commercial and Short Stay. Its residential offering covers sales, management and rentals. For commercial property, the company likewise lists sales, management and leasing. It also provides short-stay property hosting and management for owners and guests. The listed business address is Level 24, 570 Bourke Street, Melbourne, Victoria 3000.
The supplied Google data shows a rating of 4.8 out of 5 from 349 reviews. The selected reviews mainly concern residential lettings and support during tenancies; one describes a property sale. Recurring themes include responsiveness, clear communication and assistance with practical arrangements.
The available website extract provides only brief descriptions of the service areas. It does not include a founding year, team size, languages spoken, memberships or specific fees. The supplied sources also do not establish which particular Melbourne suburbs the company serves.
Automatically summarised from the company's publicly available information, as of 04/10/2026. Not individually verified by the editors. Sources: re-define.com.au
Services according to the company
- Residential property sales
- Residential property management
- Residential property rentals
- Commercial property sales
- Commercial property management
- Commercial property leasing
- Short-stay property hosting
- Short-stay property management
Editorial context
Working with a provider in Melbourne – what matters
When choosing an estate agent in Melbourne, the first step is to establish which service is required. Re-define Real Estate lists residential property, commercial property and short-stay accommodation. These areas involve different processes and requirements, so a general website listing is no substitute for a specific description of the services proposed for an individual property.
For a sale, it is useful to ask about experience with comparable properties in the relevant suburb. A clearly explained price assessment, proposed marketing activities and a written breakdown of fees and additional costs make competing proposals easier to compare. Positive sales accounts from individual clients do not guarantee a particular result.
For lettings and ongoing management, owners should discuss responsibilities, reporting frequency and how repairs are handled. Prospective tenants may want to clarify inspection arrangements, application procedures and tenancy contacts. Communication and practical support feature repeatedly in the supplied reviews, but these accounts do not establish a binding service standard.
Commercial instructions should reflect the property type and intended use. For short-stay accommodation, owners should establish exactly which hosting and management tasks are included and how charges and financial reporting work. Property-specific requirements should be checked separately before an appointment. Overall, a clearly defined scope and transparent terms provide a stronger basis for a decision than the aggregate Google rating alone.
Editorial context based on documented profile details, as of 04/10/2026. General information, not legal or investment advice.
Opening hours
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Source: Google, as of 04/10/2026
Questions & answers
Which property sectors does Re-define Real Estate cover?
The website lists three areas: residential property, commercial property and short-stay accommodation. Both the residential and commercial offerings include sales, management and rentals or leasing.
Does Re-define Real Estate manage short-stay accommodation?
Yes. The website describes its Short Stay area as property hosting and management for owners and guests. The supplied text does not specify the individual tasks included; these should be confirmed directly through the contact form.
Where is the company based, and which suburbs does it serve?
The listed business address is Level 24, 570 Bourke Street, Melbourne, Victoria 3000. The website identifies Melbourne as its area for residential and commercial property but does not list individual suburbs. Coverage of a specific location should be checked directly through the contact form.
What experiences do tenants describe with Re-define Real Estate?
The selected reviews describe prompt responses, assistance with applications and move-in arrangements, and follow-up on maintenance and repair issues. These are individual accounts rather than a binding description of the service scope.
What commissions and management fees apply?
The supplied sources do not provide commissions, management fees or contract terms. A proposal for the required service should be requested directly through the contact form.
Experiences & reviews
Experiences and reviews of Re-define Real Estate
Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.
Reviews on our site
There are no verified reviews for Re-define Real Estate here yet.
The bars fill as soon as the first verified review is published.
Google reviews of the company
4.8out of 5 on Google · 349 reviews
For these 349 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 04/10/2026.
See all reviews on GooglePositive voices
No positive reviews published yet.
Critical voices
No critical reviews so far.
Selected reviews on Google
Across the supplied selection of five Google reviews, prompt responses, friendly communication and support with rental procedures receive repeated praise. Several accounts concern tenant support, including help with repairs, applications and move-in arrangements. One review highlights a flexibly arranged inspection appointment. The sales account praises advice, negotiation and a sale price above the reviewer's personal expectations. Kelly and Helena are mentioned repeatedly, while Philip and Rina appear in connection with the sale. No critical experiences appear in this selection, which consists entirely of five-star reviews. It therefore does not necessarily reflect the full range of opinions across the stated 349 reviews.
I’ve had a great experience with my agents, Kelly and Helena. They are both very friendly, professional and helpful. Communication has always been easy, and they respond quickly whenever I have any questions or issues with the property. They have also been very helpful with various maintenance and repair issues in the apartment, always following things up and helping to get them sorted out as quickly as possible. I really appreciate all their help and support throughout my tenancy and would definitely recommend them!
I had such a wonderful renting experience with Helena! As someone who just moved to Australia on my own, I was quite anxious at first, but I feel incredibly lucky to have met her. She helped me secure a home that I truly love, and went above and beyond to make sure everything was smooth and comfortable. For example, she even arranged for a new carpet to be installed so that I could have a better living environment. What I appreciate most is how genuinely caring she is towards her tenants. Since I’m not always great at checking emails, she would kindly remind me of important updates and make sure I didn’t miss anything. Helena is not just professional, but also thoughtful and reliable. I highly recommend her to anyone looking for a stress-free and supportive renting experience!
Philip was recommended to me by a trusted friend, and despite never having met him or his team in person, the entire experience exceeded every expectation. From our very first interaction, Philip, Rina and team demonstrated exceptional professionalism, responsiveness, and market knowledge. Communication was clear, timely, and reassuring throughout the entire process. They handled every detail seamlessly, making what could have been a stressful transaction remarkably smooth and effortless. What impressed me most was their ability to achieve a sale price that exceeded my expectations. Their strategic advice, attention to detail, and skilled negotiation clearly made a significant difference to the final outcome. Beyond the results, Philip and his team were genuinely friendly, approachable, and trustworthy. It is rare to find property professionals who combine outstanding performance with
Really happy with their service! The team is very efficient, responsive and easy to communicate with. Everything was handled quickly and smoothly. Helena was especially helpful and always made the process stress-free! Would definitely recommend!
Seamlessleasing experience - Thanks Kelly! House hunting was challenging due to inspection times often clashing with work commitments, but Kelly was very accommodating and arranged an alternative time for us. She was incredibly helpful throughout the application process answering all my questions. Once our application was approved, Kelly ensured the lease signing, bond transfer, rent setup and key collection were all handled smoothly. Even after we moved in, she helped connect me with the rentals team for few queries. Thank you, Kelly, for your responsiveness and support. I hope to have the same positive experience with the rentals team giong forward!
Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.
Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.
Services in this field explained
A valuation estimates the price a property can achieve on the market, based on location, condition, size, fittings and comparable sales.
What does a valuation cost? Many agents offer an initial estimate free of charge. A formal market value report by a certified surveyor is paid; the fee depends on the property and effort.
When you sell, an agent handles valuation, exposé, viewings, negotiation and the notary appointment.
Who pays the agent's commission? When flats and single-family houses are sold to consumers, the commission is generally split between seller and buyer (§ 656c German Civil Code).
When letting, an agent takes care of listing, viewings, tenant selection and the tenancy agreement.
Who pays the agent when letting? Since 2015 the “orderer pays” principle applies to residential lettings: usually the landlord pays when they hired the agent.
Getting there
- William St/Bourke St· ca. 90 m
- Lonsdale Street - Stop 6· ca. 110 m
- Bourke St/William St· ca. 110 m
- King St/Lonsdale St· ca. 190 m
Nearby stops according to Google, straight-line distance.
Questions for the company
No public questions yet. Ask the first one.
Similar providers with a comparable focus
Selected by field, city and focus – no ranking, no paid placement.
Sources and transparency
Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.
View official source