Company portrait
Profile and services
- Primary profession
- Property manager
- Location
- Plano, United States
- Specialism
- –
- Other professions
- –
- Online consulting
- Not stated
- Coverage
- Regional
- Languages
- English
- Profile status
- Editorially documented
Profile at a glance
- Profession
- Property manager
- Focus
- Not stated
- Location
- Plano
- Languages
- English
- Online consulting
- Not stated
- Data as of
- 04/10/2026
- Google data checked
- 04/10/2026
What to look for in Plano
With property managers in Plano, responsiveness, timely statements and certification under § 26a WEG matter.
Editorial note for orientation – not legal or investment advice.
How the first contact works
- 1
Describe the property: owners' association or rental block, units, switch date.
- 2
Reply with questions and a fee proposal.
- 3
Viewing and meeting with the advisory board or owner.
- 4
Appointment by resolution (WEG) and management contract.
Common questions before you enquire
Must the manager be certified?
Since December 2023, owners in a German owners' association are generally entitled to a certified manager (§ 26a WEG).
What does property management cost?
Usually a flat fee per unit and month; extra services are often charged separately. Ask for a written list of services.
Guides on this topic
Profile summary
On Q Property Management at a glance
On Q Property Management is a residential property management company founded in 2010. Plano is among the service locations listed on its Texas website. The company manages single-family homes, condos and townhomes. It focuses particularly on owners with one or two long-term rental properties, while also stating that it supports larger portfolios.
Its services cover property marketing, resident screening, lease preparation, rent collection and ongoing owner reporting. They also include property assessments with photographic documentation, maintenance coordination and vendor management. According to the website, each owner is assigned a personal property manager.
Through the owner portal within the company’s proprietary On Q Cloud, owners can view work orders, marketing updates and monthly financial reports. The portal also supports communication with the property manager and the approval or rejection of maintenance requests.
For Texas, On Q publishes separate flat fees for monthly management, property marketing and resident placement. The website also states that there are no long-term commitments, cancellation fees or maintenance markups. Published prices are subject to change. The supplied Google data shows a rating of 4.8 out of 5 from 961 reviews.
Automatically summarised from the company's publicly available information, as of 04/10/2026. Not individually verified by the editors. Sources: onqpm.com, onqpm.com, onqpm.com
Services according to the company
- Residential property marketing and showing arrangements
- Resident screening, including credit, income and reference checks
- Lease preparation and renewals
- Rent collection and owner disbursements
- Ongoing property oversight by a personal property manager
- Property assessments with photographic documentation
- Maintenance coordination and vendor management
- 24/7 on-call availability for emergencies
- Accounting and monthly owner reporting
- Notice processing and support with city and HOA requirements
Editorial context
Working with a provider in Plano – what matters
When choosing a property manager in Plano, owners should first establish whether the service matches their property type and intended rental arrangement. On Q lists single-family homes, condos and townhomes, with a focus on long-term residential rentals. Prospective clients should therefore confirm the scope for their specific property in writing rather than assume that a full-service description includes every individual task.
Cost comparisons should distinguish ongoing management fees from marketing and resident placement. Since On Q lists these items separately and reserves the right to change prices, requesting a current, property-specific quote is advisable. The stated absence of long-term commitments, cancellation fees and maintenance markups should also be checked against the applicable contract terms.
For owners living elsewhere, reliable reporting, documented property assessments and clear approval procedures are particularly relevant. The portal and photographic documentation provide a basis for discussing these needs. Before appointing a manager, owners should establish how often assessments take place, who handles questions and how urgent repairs are addressed outside normal business hours.
Maintenance arrangements should clarify responsibilities, spending limits and the option to select independent contractors. The handling of city or homeowners association requirements should also be explained in practical terms. These considerations support service comparisons and do not replace legal review. Reviews can provide additional indications, but comments about onboarding should be distinguished from evidence of longer-term management experience.
Editorial context based on documented profile details, as of 04/10/2026. General information, not legal or investment advice.
Opening hours
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Source: Google, as of 04/10/2026
Questions & answers
What types of properties does On Q Property Management manage in Plano?
Plano is listed as a service location on the Texas website. The company identifies single-family homes, condos and townhomes as the property types it manages, with a focus on long-term residential rentals. Availability for a specific property should be requested through the contact form.
What fees does On Q publish for Texas?
The website lists $89 for monthly management, $199 for property marketing and $1,199 for resident placement. The source states that these prices apply only to Texas and are subject to change. A current quote for a specific property should be requested through the contact form.
How can owners monitor their property remotely?
According to the website, the owner portal is accessible around the clock. It provides work orders, marketing updates, monthly financial reports, and details and photographs from property assessments. Owners can also communicate with their property manager and approve or decline maintenance requests.
How does On Q organize maintenance and emergency support?
According to the website, On Q handles communication with residents, vendors and home warranty providers and coordinates work orders. The team obtains project bids, but owners are not required to use On Q for maintenance or improvements. The Texas page also lists 24/7 on-call availability for emergencies and no maintenance markups.
Are there long-term commitments or cancellation fees?
The Texas website explicitly states that there are no long-term commitments or cancellation fees. Specific notice periods and cancellation procedures are not explained in the supplied text and should be requested through the contact form.
Experiences & reviews
Experiences and reviews of On Q Property Management
Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.
Reviews on our site
There are no verified reviews for On Q Property Management here yet.
The bars fill as soon as the first verified review is published.
Google reviews of the company
4.8out of 5 on Google · 961 reviews
For these 961 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 04/10/2026.
See all reviews on GooglePositive voices
No positive reviews published yet.
Critical voices
No critical reviews so far.
Selected reviews on Google
The supplied Google data lists a rating of 4.8 out of 5 from 961 reviews. Across the selected five reviews, all rated five stars, recurring themes include prompt responses, clear communication and professional support. Several owners describe well-organized onboarding, including owners living abroad. Individual reviews praise understandable pricing or the prompt handling of a maintenance issue. One reviewer reports difficulty accessing the platform because of internet restrictions in their country of residence, while also describing assistance from the team. No recurring criticism is evident in this selection. These excerpts do not represent all reviews, and several explicitly concern early experiences with the provider.
Nicolette has been an outstanding property manager from start to finish. She is professional, responsive, and always keeps me informed throughout the entire process. I truly appreciate her attention to detail, excellent communication, and dedication to making sure both the property owner and tenants are taken care of. I highly recommend Nicolette to anyone looking for a reliable and knowledgeable property manager. Thank you for all your hard work!
As a property owner preparing to manage my rental long-distance from overseas, working with Matt has given me a lot of confidence and peace of mind. He has been extremely responsive, professional, and efficient throughout the entire onboarding process. Every question was answered quickly and clearly, and the whole experience has been smooth and well organized. One thing I especially appreciate is the transparent and very competitive pricing structure. Compared with several other property management companies I researched, On Q’s pricing was straightforward, reasonable, and easy to understand without hidden surprises. So far I’ve had a very positive experience with Matt and the On Q team, and I look forward to a long-term partnership with them.
I am a new customer, and so far my experience with On Q Property Management has been excellent. Paul Perry was patient, professional, and took the time to answer all of my questions throughout the process. Choosing a property management company is not a decision I take lightly. My property is an important asset, and I wanted someone I could trust to manage it properly. Since I live overseas, managing the property myself was no longer sustainable. I experienced some challenges accessing the platform due to internet restrictions in the country where I currently live, but Paul and the On Q team worked diligently to ensure my onboarding process went smoothly. Due to the significant time difference, Paul was also flexible in taking my calls outside of normal business hours, which I greatly appreciated. Their responsiveness, communication, and willingness to help made what could have been a
Huge shoutout to Nicolette and the team at On Q Property Management! When a quick maintenance issue popped up, she handled it with amazing promptness and professionalism. Communication was super clear, and everything was resolved in no time. Highly recommend!
Tara DeRaps!! An absolutely wonderful person to work with! She made the entire home process feel seamless and stress-free. Her expertise and dedication are unmatched, and I couldn't have asked for a better person to work with in this journey. If you’re looking for someone who truly cares, look no further than Tara! She is the greatest! & Jordan too! ♥️
Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.
Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.
Services in this field explained
Management of a homeowners' association (WEG) looks after the jointly owned parts of a building.
Must the manager be certified? Since 1 December 2023 owners can require a certified manager (§ 26a German Condominium Act).
Rental management looks after let properties on behalf of the owner.
What does rental management cost? Fees are usually agreed per unit and month and depend on property size and scope of services.
Getting there
- Plano @ Eastside Connector - E - FS· ca. 230 m
- Preston @ Plano - N - FS· ca. 250 m
- Plano @ Burnham - W - FS· ca. 340 m
- Plano @ Allied - E - FS· ca. 350 m
- Preston @ Plano - S - FS· ca. 360 m
Nearby stops according to Google, straight-line distance.
Questions for the company
No public questions yet. Ask the first one.
Similar providers with a comparable focus
Selected by field, city and focus – no ranking, no paid placement.
Sources and transparency
Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.
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