OmniKey Realty

As a current tenant under OmniKey, it hurts to have to place this kind of review. I have been treated with kindness, but the kindness has been extremely two-faced. The repairs that get requested to be done do not take place for much time. When the Repairs Are completed they are Not done to their entirety. The current home I am renting (owned by the owner of this company) has yet to see tree limbs be removed, A fence that was agreed-upon, And an actual working AC unit. Other repairs that have been requested and up getting taken care of after almost a month time. I’ve talked many times with the staff and have been treated with kindness and told that it would be handled right away while I sit for a month waiting for it to be done. I have had staff show up to my door with attitude to complete these repairs (Unannounced) and leave with it uncompleted. Omnikey may be a second chance leasing, b

Jerome did an outstanding job fixing my bedroom doors so they finally close properly! He was incredibly knowledgeable, efficient, and paid close attention to every detail to make sure everything worked perfectly before he left. On top of doing excellent work, Jerome was also very kind, professional, and respectful throughout the entire visit. He took the time to explain what he was doing, answered my questions, and made sure I was completely satisfied with the results.

The Maintenance Team!! I want to recognize Justin Bradford for his exceptional responsiveness and commitment to getting things done. Justin consistently responds quickly, especially when serious issues arise, and makes sure they are addressed in a timely and effective manner. His ability to prioritize urgent concerns, communicate clearly, and follow through until the issue is resolved is truly appreciated. Justin’s dedication and reliability make a significant difference, and his outstanding service does not go unnoticed. I also want to give a big shout-out to Max on the repair team for his outstanding customer service. Max is friendly, approachable, and responsive, making every interaction a positive experience. He takes the time to listen, communicate clearly, and make sure issues are addressed promptly. His professionalism and willingness to help truly stand out. Max is a great asse

Jerome came to fix my fence and ended up going above and beyond by helping me unclog my kitchen sink that was clogged when I moved in. He came to do one thing and was willing to put in extra work when he did not have to. Not only did he do more than what was required, he has the best customer service but he is one of the friendliest people I have come across. I appreciate all his help with the maintenance on the house. THANK YOU JEROME!

Jerome I had an excellent experience with Jerome from the maintenance team. He promptly fixed several issues in my home, including cabinet repairs, floorboard repairs, and replacing the air filters. Jerome was professional, knowledgeable, and paid great attention to detail. Everything was completed efficiently and with high-quality workmanship. It’s clear that he takes pride in his work and genuinely cares about making sure residents are satisfied. The repairs look great, and everything is functioning perfectly. I truly appreciate his hard work and positive attitude. Thank you, Jerome, for providing outstanding service!