Income Property Advisors

I would not recommend renting from Income Property Advisors. I'm giving my experience one star (I would give less if I could) due to poor communication, a lack of accountability, and utility billing practices that lacked transparency. The company uses a utility allocation formula rather than individually metered services, and I often found the charges difficult to understand or reconcile with my actual usage. For example, as a single occupant in a studio apartment, I was charged nearly $85 per month for trash service while sharing a dumpster with approximately 15 other residents in the complex. What was most disappointing was the lack of meaningful support when serious concerns arose regarding my safety and the safety of my cat while living at one of their properties. The property was advertised as pet-friendly, yet when ongoing issues involving another resident and their dog created

Manuel is fantastic—he jumps on my maintenance requests right away and always takes care of them quickly and properly. He’s really skilled at his work and super friendly and helpful every time we talk. I’m so grateful to be working with such an awesome team at Income Property Advisors, including Matt. You guys make everything so much easier—thank you!

I’m a current resident and have had nothing but a terrible experience with this apartment management. They are not tenant-centered at all and seem far more focused on collecting money than actually taking care of residents. Even small maintenance work orders come with extra charges, which is frustrating considering the rent already being paid. Communication is another major issue. Emails and voicemails are consistently ignored unless it’s convenient for them. Residents are left without answers or support when problems come up. One thing that stood out to me is that after your first year, they automatically move tenants to month-to-month leases. It feels like this is because of the extremely high turnover rate at the property. Overall, I would strongly recommend avoiding this place if you value responsive management, fair treatment, and a positive living experience.

I recently moved into my new apartment and needed a few maintenance issues resolved. I’m appreciative for the great work completed by Luis. He did an excellent job addressing these requests with professionalism, efficiency, and a great attitude throughout the process. He carefully reversed the refrigerator doors, making sure everything was aligned perfectly. He also replaced a leaky gas valve and gas line safely. Though the stove and oven needed deep professional cleaning, he attempted to clean the stove and oven as best he could. He replaced damaged blinds and window screen and took care of multiple paint touch-ups around the unit. In addition, he installed missing door stoppers. All this ensured everything looked good and functioned like new. What really stood out was his positive and friendly attitude—while making sure everything was resolved. It’s clear, Luis takes pride in his work,

I currently have a dead mouse in my unit and have no idea when it will be removed. !!!! It’s Saturday, the leasing offices are closed, and no one from management answers the phone. This is after weeks of an unresolved mouse infestation. Being left with a dead animal in my home is unsafe, unsanitary, and completely unacceptable. The lack of emergency response and accountability is alarming. This situation should never happen to a resident.