Company portrait
Profile and services
- Primary profession
- Real estate agent
- Location
- Melbourne, Australia
- Specialism
- –
- Other professions
- –
- Online consulting
- Not stated
- Coverage
- Regional
- Languages
- English
- Profile status
- Editorially documented
- Website
- www.icareproperty.com.au/
Profile at a glance
- Profession
- Real estate agent
- Focus
- Not stated
- Location
- Melbourne
- Languages
- English
- Online consulting
- Not stated
- Data as of
- 04/10/2026
- Google data checked
- 04/10/2026
What to look for in Melbourne
With agents in Melbourne, look for local knowledge of the neighbourhood, a transparent valuation and a clear contract. In Germany a licence under § 34c Trade Regulation Act is mandatory.
Editorial note for orientation – not legal or investment advice.
How the first contact works
- 1
Describe your goal: selling, letting or buying, property type and timeframe.
- 2
The office replies with questions and a proposed appointment.
- 3
Viewing or valuation appointment on site.
- 4
Agree the agency contract and commission in writing before instructing.
Common questions before you enquire
Who pays the commission on a purchase in Germany?
When flats and single-family houses are sold to consumers, the commission is generally split equally (§ 656c German Civil Code). The contract must be in text form.
Which documents should I prepare?
Land register extract, floor plans, floor area calculation, energy certificate and, for flats, the declaration of division and recent owners' meeting minutes.
Is the first estimate free?
Many agents offer a non-binding initial estimate. Ask beforehand whether any costs apply.
Key local offices in Melbourne
- State Revenue Office Victoria
Land tax and valuation data
- City of Melbourne
Permits and local rules
Links to official websites; details may change.
Market data for Melbourne
We do not publish our own price figures. Current prices, rents and land values come from the official sources below.
Guides on this topic
Selling property in Germany: step by step
From valuation to the notary appointment – what happens when you sell a flat or house.
Choosing the right estate agent
How to recognise qualifications, market knowledge and a fair agency agreement.
Agent's commission: who pays what?
The rules for buying and renting in Germany in brief.
Profile summary
iCare Property Pty Ltd at a glance
iCare Property Pty Ltd is a Melbourne real estate business established in 2019, according to its website. The company lists two branches, in Melbourne CBD and Box Hill, and states that its sales and leasing operations extend across Melbourne and its suburbs. Its services include residential and commercial property sales, leasing and investment property management.
For sales, iCare describes market analysis, pricing strategies, property presentation, negotiations and transaction coordination. Listed marketing methods include professional photography, virtual tours, online advertising and social media promotion. Its leasing and management services include rental appraisals, prospective tenant screening and a proactive approach to maintenance.
The team page identifies Bobby Sung as Principal and Justin Jiang as Sales Director, both with the designation OIEC. It also lists staff working in sales, property management, accounts, marketing and administration. The company describes its team as multilingual but does not specify individual languages or dialects. The supplied Google data records a rating of 4.9 out of 5 from 304 reviews.
Automatically summarised from the company's publicly available information, as of 04/10/2026. Not individually verified by the editors. Sources: icareproperty.com.au, icareproperty.com.au, icareproperty.com.au, icareproperty.com.au
Services according to the company
- Residential and commercial property sales
- Property leasing
- Investment property management
- Market analysis and sales pricing strategies
- Property presentation and marketing planning
- Professional photography and virtual tours
- Online advertising and social media marketing
- Negotiation and transaction coordination
- Rental appraisals and property presentation recommendations
- Prospective tenant screening
Editorial context
Working with a provider in Melbourne – what matters
When choosing a real estate agent in Melbourne, first establish whether the priority is a sale, a new tenancy or ongoing property management. iCare Property describes services in all three areas. Prospective clients should therefore request a scope tailored to their property and clarify who will handle each task.
For a sale, a clearly explained price recommendation is important. Since iCare offers market analysis and pricing strategies, owners can ask which comparable sales inform the appraisal, how the property's condition is considered and what experience the agent has in the relevant suburb. The Melbourne CBD and Box Hill branches provide geographic reference points, but knowledge of the specific local market remains important. The scope, costs and approval process for photography, virtual tours and online advertising should be discussed beforehand.
For leasing, owners can compare the proposed rent with current comparable listings and examine any suggested improvements. For ongoing management, useful questions concern tenant screening, reporting property damage and arranging maintenance. Responsibilities, communication intervals and property condition documentation also merit discussion.
Before appointing an agent, clients should seek clear explanations of fees, additional expenses, contract duration and termination arrangements. Anyone requiring service in a particular language should confirm its availability explicitly. Google reviews may offer additional insights into communication and support, but the supplied selection cannot replace a direct conversation or assessment of the proposed service. These points provide general guidance, not legal advice.
Editorial context based on documented profile details, as of 04/10/2026. General information, not legal or investment advice.
Opening hours
- Monday: 9:30 AM – 5:30 PM
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 5:30 PM
- Thursday: 9:30 AM – 5:30 PM
- Friday: 9:30 AM – 5:30 PM
- Saturday: Closed
- Sunday: Closed
Source: Google, as of 04/10/2026
Questions & answers
Where does iCare Property operate, and where are its branches?
The website lists branches in Melbourne CBD and Box Hill. The company states that its sales and leasing operations cover Melbourne and surrounding suburbs.
Does iCare Property offer leasing and management as well as sales?
Yes. The sources list residential and commercial property sales, leasing and investment property management. Management services described include rental appraisals, prospective tenant screening and a proactive approach to maintenance.
What marketing methods does iCare Property offer for a sale?
The company lists property listings, professional photography, virtual tours, online advertising and social media promotion. It also describes market analysis, pricing strategies, negotiation and transaction coordination.
Which languages does the team speak?
The company states that its team speaks multiple languages and dialects. The supplied sources do not identify specific languages. Availability of service in a preferred language should therefore be requested directly through the contact form.
What commissions and management fees does iCare Property charge?
The supplied sources do not specify commissions, management fees or additional marketing costs. A quotation tailored to the property and required services should be requested directly through the contact form.
Experiences & reviews
Experiences and reviews of iCare Property Pty Ltd
Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.
Reviews on our site
There are no verified reviews for iCare Property Pty Ltd here yet.
The bars fill as soon as the first verified review is published.
Google reviews of the company
4.9out of 5 on Google · 304 reviews
For these 304 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 04/10/2026.
See all reviews on GooglePositive voices
No positive reviews published yet.
Critical voices
No critical reviews so far.
Selected reviews on Google
The supplied selection contains five Google reviews, all rated five stars. Recurring themes include prompt responses, friendly and respectful communication, and support during the rental search and tenancy. Polly and Yumi receive repeated positive mentions in connection with property management. One review also highlights coordination within the leasing team, a lease signed within two weeks and a detailed condition report. These are individual experiences, not promises about future service. No critical experiences appear in this selection, which does not establish the content of all 304 reviews. The supplied overall Google rating is 4.9 out of 5.
Polly has been absolutely wonderful to deal with. She is incredibly kind, very responsive, and always ready to help with any concern we had. She truly cares and treats everyone with respect and understanding. We honestly really miss the place we lived in under her management — it was such a lovely home, and we truly enjoyed staying there. We are so grateful for all her help and support throughout our tenancy. We highly recommend her to anyone looking for a reliable, honest, and caring property manager. Thank you so much, Polly!"
If you're looking for a leasing team that actually delivers, look no further. Bobby, Ka Man and Yumi is an impressive team with great synergy and customer based focused. Bobby has this great confidence in his sales process that is backed up by genuine results. They had 2 groups through for viewings the very day my unit was ready and lease signed within 2 weeks meeting all my requests. His assistant Ka Mun is an absolute joy to work with, cheerful and responsive to all my questions, esp supporting Bobby in his busy schedule, a role often went unrecognised. Yumi is soft spoken and exceptional. Her experience shows in her work; she has a keen eye for detail. Her residential condition report was very thorough and detailed. By this, they seem to do right by both the owner and tenants which creates a much better long term experience and I knew my property would be genuinely cared for. I'm so i
I had a great experience. They were very kind, friendly, and helpful throughout the entire process. They patiently answered all my questions and provided excellent support whenever I needed assistance. Their professionalism and positive attitude made everything much easier. I highly recommend them to anyone looking for reliable and outstanding service.
Ms Yumi is the agent who helped arrange my rental accommodation. I’m very impressed with her work — she is highly professional, consistently followed up with me, and supported me throughout the process until I secured the room. Most importantly, her service was efficient and impressively fast.
I am very thankful to the loveliest property manager Yumi Okoshi!!! She has been an incredibly helpful and friendly property manager, always easy to talk to and very approachable. Her responses were consistently fast and she was highly communicative throughout the whole process, which made everything smooth and stress-free. It’s honestly a shame to be parting ways because she’s such a wonderful person to deal with, but life happens. I’m very grateful for all her support and would always speak highly of her to anyone.
Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.
Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.
Services in this field explained
A valuation estimates the price a property can achieve on the market, based on location, condition, size, fittings and comparable sales.
What does a valuation cost? Many agents offer an initial estimate free of charge. A formal market value report by a certified surveyor is paid; the fee depends on the property and effort.
When you sell, an agent handles valuation, exposé, viewings, negotiation and the notary appointment.
Who pays the agent's commission? When flats and single-family houses are sold to consumers, the commission is generally split between seller and buyer (§ 656c German Civil Code).
When letting, an agent takes care of listing, viewings, tenant selection and the tenancy agreement.
Who pays the agent when letting? Since 2015 the “orderer pays” principle applies to residential lettings: usually the landlord pays when they hired the agent.
Getting there
- Elizabeth St/Lonsdale St· ca. 30 m
- Hardware St/Lonsdale St· ca. 110 m
- Melbourne Central Station/Elizabeth St· ca. 140 m
- Lonsdale St/Queen St· ca. 190 m
Nearby stops according to Google, straight-line distance.
Questions for the company
No public questions yet. Ask the first one.
Similar providers with a comparable focus
Selected by field, city and focus – no ranking, no paid placement.
Sources and transparency
Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.
View official source