Company portrait
Profile and services
- Primary profession
- Real estate agent
- Location
- Melbourne, Australia
- Specialism
- –
- Other professions
- –
- Online consulting
- Not stated
- Coverage
- Regional
- Languages
- English
- Profile status
- Editorially documented
- Website
- www.austrumpglen.com.au/
Profile at a glance
- Profession
- Real estate agent
- Focus
- Not stated
- Location
- Melbourne
- Languages
- English
- Online consulting
- Not stated
- Data as of
- 04/10/2026
- Google data checked
- 04/10/2026
What to look for in Melbourne
With agents in Melbourne, look for local knowledge of the neighbourhood, a transparent valuation and a clear contract. In Germany a licence under § 34c Trade Regulation Act is mandatory.
Editorial note for orientation – not legal or investment advice.
How the first contact works
- 1
Describe your goal: selling, letting or buying, property type and timeframe.
- 2
The office replies with questions and a proposed appointment.
- 3
Viewing or valuation appointment on site.
- 4
Agree the agency contract and commission in writing before instructing.
Common questions before you enquire
Who pays the commission on a purchase in Germany?
When flats and single-family houses are sold to consumers, the commission is generally split equally (§ 656c German Civil Code). The contract must be in text form.
Which documents should I prepare?
Land register extract, floor plans, floor area calculation, energy certificate and, for flats, the declaration of division and recent owners' meeting minutes.
Is the first estimate free?
Many agents offer a non-binding initial estimate. Ask beforehand whether any costs apply.
Key local offices in Melbourne
- State Revenue Office Victoria
Land tax and valuation data
- City of Melbourne
Permits and local rules
Links to official websites; details may change.
Market data for Melbourne
We do not publish our own price figures. Current prices, rents and land values come from the official sources below.
Guides on this topic
Selling property in Germany: step by step
From valuation to the notary appointment – what happens when you sell a flat or house.
Choosing the right estate agent
How to recognise qualifications, market knowledge and a fair agency agreement.
Agent's commission: who pays what?
The rules for buying and renting in Germany in brief.
Profile summary
Austrump Melbourne at a glance
Austrump Melbourne is listed in the supplied Google data as a real estate agency in Melbourne. Its profile has a rating of 4.8 out of 5 stars from 304 reviews. Website content was unavailable, so the description of its activities relies primarily on the supplied selection of Google reviews.
These describe work involving residential letting and property management. Owners report assistance with finding tenants, ongoing management and a final property inspection when taking a property back for personal use. Prospective and existing tenants describe support with finding an apartment, the rental process and issues arising during their tenancy. Responsiveness, clear communication and professional conduct are recurring themes.
Some reviews explicitly refer to Austrump Hosting or Austrump Hosting Pty Ltd. The sources do not establish how these names relate organisationally to Austrump Melbourne. Information about its founding, team size, qualifications or complete range of services is not available.
Automatically summarised from the company's publicly available information, as of 04/10/2026. Not individually verified by the editors.
Services according to the company
- Tenant sourcing and letting support reported in reviews
- Ongoing rental property management reported in reviews
- Assistance with apartment searches and renting reported in reviews
- Support with tenant enquiries reported in reviews
- Assistance with a final inspection before owner occupation reported in a review
Editorial context
Working with a provider in Melbourne – what matters
When choosing a real estate agent in Melbourne, first establish the task involved: finding tenants, managing a rental property or assisting with renting a home. The supplied reviews of Austrump Melbourne concern these areas, but they do not replace a binding description of services.
Owners should ask about the scope of tenant sourcing, the approach to assessing applicants and communication during vacancies. For ongoing management, it is useful to discuss responsibility for tenant enquiries, repair coordination, reporting and property inspections. A clear fee breakdown and an explanation of which services attract separate charges are equally important. Owners planning to return a property to personal use should also discuss the practical handover process and its documentation.
Prospective tenants can ask about available properties, viewing appointments, application documents and their contact person during the tenancy. As responsiveness is particularly prominent in the selected reviews, specific questions about communication channels and cover arrangements are worthwhile.
Google reviews offer insights into individual experiences, but they establish neither a complete service catalogue nor a guaranteed outcome. Only positive reviews were supplied in this selection. Since website content is unavailable and different business names appear in the reviews, the contracting entity, service area and available services should also be confirmed directly. This is general guidance, not legal advice.
Editorial context based on documented profile details, as of 04/10/2026. General information, not legal or investment advice.
Opening hours
- Monday: 9:30 AM – 5:30 PM
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 5:30 PM
- Thursday: 9:30 AM – 5:30 PM
- Friday: 9:30 AM – 5:30 PM
- Saturday: Closed
- Sunday: Closed
Source: Google, as of 04/10/2026
Questions & answers
Which services are documented for Austrump Melbourne?
The supplied reviews describe tenant sourcing, letting support, ongoing property management and assistance for tenants. A complete service catalogue is unavailable; additional services should be checked directly through the contact form.
Does the provider also assist prospective tenants?
Yes. Individual reviews describe help with finding an apartment and a smooth rental process. The sources do not indicate which properties are currently available.
Are there reports of longer-term property management?
One owner reports several years of management, regular updates and a final inspection before resuming personal use of the property. Another review describes support for tenants over three years. These are individual accounts.
What is Austrump Melbourne's Google rating?
The supplied Google data shows 4.8 out of 5 stars from 304 reviews. The available selection consists of five five-star reviews and contains no critical comments.
Are Austrump Melbourne and Austrump Hosting Pty Ltd the same contracting entity?
Some reviews use the names Austrump Hosting or Austrump Hosting Pty Ltd. Their organisational relationship with Austrump Melbourne is not established by the sources. The exact contracting entity should be checked directly through the contact form.
Experiences & reviews
Experiences and reviews of Austrump Melbourne
Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.
Reviews on our site
There are no verified reviews for Austrump Melbourne here yet.
The bars fill as soon as the first verified review is published.
Google reviews of the company
4.8out of 5 on Google · 304 reviews
For these 304 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 04/10/2026.
See all reviews on GooglePositive voices
No positive reviews published yet.
Critical voices
No critical reviews so far.
Selected reviews on Google
The supplied selection of five Google reviews, each rated five stars, repeatedly mentions professional service, prompt responses and helpful communication. Owners report positive experiences with tenant sourcing and ongoing property management, while tenants and prospective tenants highlight support during the rental process and with subsequent enquiries. Individual reviews describe a quick letting or a smooth final inspection before an owner resumed personal use of a property. No critical experiences appear in this selection. It does not represent all 304 reviews; the stated overall Google rating is 4.8 out of 5 stars.
I cannot recommend Kristy and Kenny enough! I had a fantastic experience working with them. They are incredibly professional and demonstrated deep expertise in the rental market. They secured a high‑quality tenant for my property in a very short timeframe, which meant zero wasted vacancy—eliminating all my stress about lost rental income. On top of their efficiency, their communication was outstanding. They were consistently responsive and reassuring, addressing all my concerns with patience and clarity. It’s rare to find such a perfect combination of speed, professionalism, and genuine kindness. I’m highly recommend them to any landlord looking for a stress‑free and effective leasing experience. Absolutely 5 stars! ⭐️⭐️⭐️⭐️⭐️
I would like to express my sincere gratitude to the rental agent Terence for their outstanding service throughout my property‑hunting journey. They were incredibly patient, responsive and professional at every step. All my questions were answered clearly and promptly, and they helped me secure a suitable apartment smoothly. I highly recommend their service to anyone looking for accommodation.
I had a great experience with the Austrump hosting. They managing my property over the past few years. They were professional, responsive, and always kept me updated. Recently, I took the property back for my own use, and Kenny assisted with the final inspection smoothly. Everything was in good condition. I really appreciate his hard work and reliable management over the years. Highly recommended.
Great experience renting through this agency. Anna was always friendly, professional, and quick to respond. She made the whole process smooth and stress-free. Highly recommend!
I highly recommend Gloria Huang’s service. We’ve been living in an Austrump Hosting Pty Ltd property for the past three years, and she has always been super helpful and responsive whenever we had any issues. She genuinely tries to help and always thinks from our perspective. Living overseas can sometimes feel stressful, but her support really made us feel warm and at home here. We truly appreciate everything she’s done for us.
Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.
Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.
Services in this field explained
A valuation estimates the price a property can achieve on the market, based on location, condition, size, fittings and comparable sales.
What does a valuation cost? Many agents offer an initial estimate free of charge. A formal market value report by a certified surveyor is paid; the fee depends on the property and effort.
When you sell, an agent handles valuation, exposé, viewings, negotiation and the notary appointment.
Who pays the agent's commission? When flats and single-family houses are sold to consumers, the commission is generally split between seller and buyer (§ 656c German Civil Code).
When letting, an agent takes care of listing, viewings, tenant selection and the tenancy agreement.
Who pays the agent when letting? Since 2015 the “orderer pays” principle applies to residential lettings: usually the landlord pays when they hired the agent.
Getting there
- Melbourne Central Station/La Trobe St· ca. 100 m
- Melbourne Central Station/Elizabeth St· ca. 150 m
- Melbourne Central· ca. 170 m
Nearby stops according to Google, straight-line distance.
Questions for the company
No public questions yet. Ask the first one.
Similar providers with a comparable focus
Selected by field, city and focus – no ranking, no paid placement.
Sources and transparency
Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.
View official source