Company portrait
Profile and services
- Primary profession
- Property manager
- Location
- Scottsdale, United States
- Specialism
- –
- Other professions
- –
- Online consulting
- Not stated
- Coverage
- Regional
- Languages
- English
- Profile status
- Editorially documented
- Website
- www.leaseaz.com/
Profile at a glance
- Profession
- Property manager
- Focus
- Not stated
- Location
- Scottsdale
- Languages
- English
- Online consulting
- Not stated
- Data as of
- 04/10/2026
- Google data checked
- 04/10/2026
What to look for in Scottsdale
With property managers in Scottsdale, responsiveness, timely statements and certification under § 26a WEG matter.
Editorial note for orientation – not legal or investment advice.
How the first contact works
- 1
Describe the property: owners' association or rental block, units, switch date.
- 2
Reply with questions and a fee proposal.
- 3
Viewing and meeting with the advisory board or owner.
- 4
Appointment by resolution (WEG) and management contract.
Common questions before you enquire
Must the manager be certified?
Since December 2023, owners in a German owners' association are generally entitled to a certified manager (§ 26a WEG).
What does property management cost?
Usually a flat fee per unit and month; extra services are often charged separately. Ask for a written list of services.
Guides on this topic
Profile summary
Service Star Realty at a glance
Service Star Realty manages residential rental properties in the Phoenix metropolitan area and the Tucson metro area. Scottsdale is among its stated service locations. Founded in 2011 by Dora Pinter and David Swaim, the company reports managing approximately 1,300 properties, including single-family homes, townhomes and condominiums.
Its services include rental marketing, tenant screening, rent collection, repair coordination and financial reporting. The website lists professional photography, video tours and property listings among its marketing tools. A secure owner portal provides access to rent payments, invoices, monthly income statements and year-end summaries. Tenants have a separate portal for payments and maintenance requests.
Maintenance work is coordinated through external vendors, with after-hours support available for urgent issues. Service Star Realty also offers an optional program costing US$17 per month, which includes four visits annually to replace air-conditioning filters and carry out a brief property walkthrough. The supplied Google data records a rating of 4.6 out of 5 based on 1,256 reviews.
Automatically summarised from the company's publicly available information, as of 04/10/2026. Not individually verified by the editors. Sources: leaseaz.com, leaseaz.com, leaseaz.com, leaseaz.com
Services according to the company
- Residential rental property management
- Marketing with professional photography, video tours and listings
- Multi-step tenant screening
- Rent collection and owner disbursements
- Repair coordination and oversight
- After-hours support for urgent maintenance issues
- Optional air-conditioning filter and property check program
- Financial reporting and document access through an owner portal
- Rental price analysis
Editorial context
Working with a provider in Scottsdale – what matters
When appointing a property manager for a residential rental in Scottsdale, owners should first clarify the actual scope of management. Service Star Realty’s documented services concern rental management for single-family homes, townhomes and condominiums. This does not establish that it manages homeowners’ associations. Prospective clients should therefore confirm suitability for their particular property and responsibility for local service delivery.
For leasing, clear procedures for marketing, applicant screening and payment processing are important. Owners should ask which services are included in the base management fee and which incur separate charges. The supplied material identifies a paid add-on for filter changes and property checks but does not provide a complete fee schedule. Advertised guarantees should also be reviewed for eligibility requirements, exclusions and contractual terms.
For ongoing management, repair approval procedures, spending limits and availability for urgent problems should be agreed explicitly. The program offering four annual filter changes and brief walkthroughs warrants questions about reporting and inspection scope; a brief walkthrough is not equivalent to a comprehensive technical inspection.
For financial reporting, useful checks include sample statements, traceable contractor invoices and the schedule for owner disbursements. Google ratings can provide additional context, but they do not replace reviewing the management agreement or discussing responsibilities and communication arrangements. These observations offer general guidance rather than legal advice.
Editorial context based on documented profile details, as of 04/10/2026. General information, not legal or investment advice.
Opening hours
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Source: Google, as of 04/10/2026
Questions & answers
Does Service Star Realty manage properties in Scottsdale?
Yes. The website explicitly mentions Scottsdale and identifies the Phoenix metropolitan area and Tucson metro area as its service regions. Its managed portfolio includes single-family homes, townhomes and condominiums.
How are repair requests handled?
Tenants can submit maintenance requests through a secure online portal. The team first assesses the issue and, where necessary, coordinates external vendors, including general repair contractors and licensed specialists. An after-hours maintenance hotline is available for urgent issues.
What does the optional filter and property check program include?
The website lists the program at US$17 per month. A technician visits four times annually to replace the air-conditioning filter and conduct a brief walkthrough intended to identify potential maintenance issues and concerns about the property's general condition.
Which financial records can owners access?
The owner portal provides access to rent payments received, current account balances, vendor invoices and expenses, monthly income statements and year-end financial summaries.
What are the management fees, and which guarantees are advertised?
The supplied material does not contain a complete fee schedule. The website lists a 6-Month Tenant Guarantee, a 30-Day Lease-Up Guarantee, a Lifetime Tenant Guarantee and a US$2,000 Pet Damage Guarantee. Exact conditions and a property-specific fee proposal should be requested directly through the contact form.
Experiences & reviews
Experiences and reviews of Service Star Realty
Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.
Reviews on our site
There are no verified reviews for Service Star Realty here yet.
The bars fill as soon as the first verified review is published.
Google reviews of the company
4.6out of 5 on Google · 1256 reviews
For these 1256 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 04/10/2026.
See all reviews on GooglePositive voices
No positive reviews published yet.
Critical voices
No critical reviews so far.
Selected reviews on Google
The supplied selection contains five reviews, all rated five stars. Recurring positive themes include prompt responses, clear communication between owners and tenants, and follow-through on repair requests until completion. Several reviewers describe maintenance coordination and filter replacement positively. One highlights transparent billing and repair costs considered reasonable. Another mentions numerous problems after moving in but assesses the subsequent support positively. No recurring criticism of the provider appears in this selection. It does not represent all 1,256 Google reviews; the supplied overall rating is 4.6 out of 5.
Overall Experience I have been working with Service Star Realty for about a year, and I have been very impressed with their service so far. Dena, my property manager, has done an excellent job communicating between the homeowner and my renters, keeping everyone informed and coordinated. Property Maintenance and Repairs The contractors she recommended addressed the issues in my house in a timely manner. Their billing was transparent, and the costs were reasonable, which gave me confidence in the repair process. Quarterly Inspections Service Star Realty also offers quarterly house inspections and AC filter changes for an additional charge. I was initially skeptical about this service, but after Toni, my inspector, completed the first inspection, I felt it is totally worth it. • Toni changed the AC filter with a quality product • He provided a clear update on the current condition of my h
⭐⭐⭐⭐⭐ Dena has been absolutely exceptional! From the moment I moved into my newly rented property, she has gone above and beyond to address the numerous issues that came up. Her dedication, responsiveness, and genuine commitment to getting things resolved have been truly impressive. Dena consistently followed up, kept me informed, and made sure that concerns were not overlooked. Her professionalism, patience, and willingness to put in the extra effort made a stressful situation so much easier to manage. I sincerely appreciate everything Dena has done and the level of care she has shown throughout the process. Her exceptional effort and dedication deserve recognition. I would highly recommend Dena to anyone looking for someone who genuinely cares about doing a great job. Five stars all the way!
I rarely write reviews, but being someone who had a bad experience with my previous property management company I felt it necessary to do so. I highly recommend Service Star Realty to anyone looking for a rental property! Both Amanda (property manager) & Goldie (assistant property manager) have done a superb job working as a team to answer all my questions as they come up & to follow up on all work orders to make sure they’ve been addressed & also 100% completed! As a tenant that’s super important! It’s also evident that they value the homeowner… going above & beyond to ensure that their home is cared for & loved! They clearly recognize the importance of their positions as the connection between the tenants & homeowners! I would definitely give this company a solid 5 stars! ⭐️ ⭐️⭐️⭐️⭐️
We have a great experience working with Service Star Realty. Kayla, Randa and their team are excellent with communication and coordination throughout the process. They are responsive, professional, and made everything smooth and stress-free. Toni also is helpful and proactive. He visits the houses when needed and ensured the air filters were replaced promptly. His willingness to help were greatly appreciated. Thank you, all the Service Star Realty team, for your outstanding support and service. We highly recommend Service Star Realty!
I've had a great experience with Service Star Realty, especially working with Dena. She is always quick to respond, keeps me informed, and communicates clearly throughout the entire process. Her professionalism and proactive approach give me confidence that my rental property is being managed properly. What truly stands out is how effectively Dena handles requests and follows through on commitments. She consistently delivers timely results and makes property ownership stress-free. If you're looking for a property management company in the Phoenix Valley, I highly recommend Service Star Realty. Dena and the team have been outstanding.
Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.
Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.
Services in this field explained
Management of a homeowners' association (WEG) looks after the jointly owned parts of a building.
Must the manager be certified? Since 1 December 2023 owners can require a certified manager (§ 26a German Condominium Act).
Rental management looks after let properties on behalf of the owner.
What does rental management cost? Fees are usually agreed per unit and month and depend on property size and scope of services.
Getting there
- Granite Reef Rd & McDowell Rd· ca. 60 m
- McDowell Rd & Granite Reef Rd· ca. 100 m
Nearby stops according to Google, straight-line distance.
Questions for the company
No public questions yet. Ask the first one.
Similar providers with a comparable focus
Selected by field, city and focus – no ranking, no paid placement.
Sources and transparency
Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.
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