Renters Warehouse

We moved out of our rental less than a year ago and had a terrible experience with Renters Warehouse. Their communication was awful and we had several issues that arose and we had to pay out of pocket for these repairs. For example, our basement was flooding from the AC water run off due to a clog. We called several times to get someone in ASAP so there wouldn't be damage to the house and they brushed it off. We ended up having to call a plumber ourselves and they would not reimburse us. When we moved out, we only got 50 dollars of our security deposit back when we had taken very good of the property. We wrote several emails to renters warehouse to discuss this and there was never any response. Terribly disappointing business to work with.

They don't seem to work for a living. When I applied, there was nowhere to check on the status of my applicaiton. I kept calling the listed number and all it would give me is a listing, and I wasnt able to talk to a person for two weeks. When I finally was able to get someone on the phone, they told me that my application had been canceled due to my lack of interest (it got canceled a day after I made it). I had to get transfered to the agent managing the listing, convinced her to uncancel it. Then I called every other day for a week and a half (she never called me once) to check on the status. And if I ever called her outside of 10-2 it would go to voicemail. Every time she said she was waiting on the owner's approval and would call me later that day but never did. After being in the lurch for two weeks, I called again and she told me the owner rented to a friend of theirs. Again, its a

Exceptional Guidance and Support for First-Time Rental Owners! We cannot say enough great things about Renters Warehouse and our guide, Jack. As first-time rental property owners, we had no prior experience navigating the complexities of property management. From the very beginning, their team provided us with expert guidance, clear communication, and unwavering support. Highly recommend working with them, I also appreciate their support of the Fisher House and their support of our military community.

Scheduled a showing. Got an email with details saying they would notify people there about us coming and send us a code. We never received the code. Called the number, the lady that spoke to us said the place had been rented. Then realized that was inaccurate. Then could not give me the code. The realtor then called and said he was 40 minutes away. Of note: we rearranged our whole work day around this showing. At the end, we were promised a call back but after 30 minute of waiting and our time being wasted (with no response) we left. The realtor finally called back, apologetic, and told me I was right (in that the place wasn’t rented, the current occupants knew we were coming, etc… but for some reason…. The realtor and company didn’t know this information). The lack of communication and lack of professionalism was frustrating enough. Additionally, knowing everything is so unprofession

This used to be a good place, but responsiveness has been terrible lately. As a property owner, I recommend looking for other property management companies in the area.