Company portrait
Profile and services
- Primary profession
- Real estate agent
- Location
- Porto, Portugal
- Specialism
- –
- Other professions
- –
- Online consulting
- Not stated
- Coverage
- Regional
- Languages
- English
- Profile status
- Editorially documented
- Website
- www.remax.pt/pro/
Profile at a glance
- Profession
- Real estate agent
- Focus
- Not stated
- Location
- Porto
- Languages
- English
- Online consulting
- Not stated
- Data as of
- 06/10/2026
- Google data checked
- 06/10/2026
What to look for in Porto
With agents in Porto, look for local knowledge of the neighbourhood, a transparent valuation and a clear contract. In Germany a licence under § 34c Trade Regulation Act is mandatory.
Editorial note for orientation – not legal or investment advice.
How the first contact works
- 1
Describe your goal: selling, letting or buying, property type and timeframe.
- 2
The office replies with questions and a proposed appointment.
- 3
Viewing or valuation appointment on site.
- 4
Agree the agency contract and commission in writing before instructing.
Common questions before you enquire
Who pays the commission on a purchase in Germany?
When flats and single-family houses are sold to consumers, the commission is generally split equally (§ 656c German Civil Code). The contract must be in text form.
Which documents should I prepare?
Land register extract, floor plans, floor area calculation, energy certificate and, for flats, the declaration of division and recent owners' meeting minutes.
Is the first estimate free?
Many agents offer a non-binding initial estimate. Ask beforehand whether any costs apply.
Guides on this topic
Selling property in Germany: step by step
From valuation to the notary appointment – what happens when you sell a flat or house.
Choosing the right estate agent
How to recognise qualifications, market knowledge and a fair agency agreement.
Agent's commission: who pays what?
The rules for buying and renting in Germany in brief.
Profile summary
RE/MAX PRO Porto at a glance
RE/MAX PRO Porto is a real estate agency in Porto that, according to its website, has operated since 2011. It reports a team of 70 property consultants and identifies Porto and northern Portugal as its service area. Its listed location is the combined parish of Cedofeita, Santo Ildefonso, Sé, Miragaia, São Nicolau e Vitória.
The published property portfolio includes sales and rental listings. The supplied website extract features apartments, a house, a duplex apartment and retail premises. Examples are located in Porto, Matosinhos and Ponte da Barca. A customer testimonial published on the website also describes assistance with selling a house in Porto.
Alongside its agency activities, RE/MAX PRO states that it operates a training centre for property consultants, serving both newcomers and established professionals. Published opening hours are Monday to Friday, 09:30–19:00, and Saturday, 10:00–13:00. The supplied Google data shows a rating of 4.5 out of 5 from 190 reviews; the selected reviews include both positive experiences and strong criticism of customer service.
Automatically summarised from the company's publicly available information, as of 06/10/2026. Not individually verified by the editors. Sources: remax.pt
Services according to the company
- Property purchase brokerage
- Property sales assistance, according to a website testimonial
- Rental property brokerage
- Residential property listings
- Retail premises listings
- Property searches and viewing coordination, according to customer reviews
- Coordination with owners and other agents, according to a customer review
- Training and professional development for property consultants
Editorial context
Working with a provider in Porto – what matters
When appointing a real estate agent in Porto, first clarify which services will be included: purchase assistance, marketing a property for sale, or arranging a rental. RE/MAX PRO has documented sales and rental listings, while a website testimonial also describes a completed sale. This does not establish the contractual scope of any individual instruction. Responsibilities, fees, possible exclusivity and the duration of the engagement should therefore be clearly recorded in advance.
As the agency identifies Porto and northern Portugal as its service area, the assigned consultant’s experience in the relevant neighbourhood or town matters. Prospective clients can ask for comparable properties, transparent price comparisons and a shortlist tailored to their budget and intended use. Availability, property condition and ongoing costs should be checked separately for each listing; published advertisements reflect a particular point in time.
Some supplied reviews mention English-language support, organised viewings and coordination with legal advisers. Clients who need these arrangements should confirm the available working language and the precise division of responsibilities. Agency support is not equivalent to an independent legal or technical assessment.
A designated contact, agreed response times and documented next steps can also help. Given the differing experiences in the review selection, these organisational questions are worth discussing at the first meeting. Reviews provide useful indications but cannot replace an assessment of the specific property and agreed service.
Editorial context based on documented profile details, as of 06/10/2026. General information, not legal or investment advice.
Opening hours
- Monday: 9:30 AM – 7:00 PM
- Tuesday: 9:30 AM – 7:00 PM
- Wednesday: 9:30 AM – 7:00 PM
- Thursday: 9:30 AM – 7:00 PM
- Friday: 9:30 AM – 7:00 PM
- Saturday: 10:00 AM – 1:00 PM
- Sunday: Closed
Source: Google, as of 06/10/2026
Questions & answers
Which areas does RE/MAX PRO Porto cover?
The website identifies Porto and northern Portugal as its service area. The supplied listing extract includes properties in Porto, Matosinhos and Ponte da Barca.
Which property types and agency activities are documented?
The website features sales and rental listings, including apartments, a house, a duplex apartment and retail premises. A published customer testimonial also describes assistance with selling a house in Porto.
Is English-language support available?
One supplied Google review explicitly reports fluent English-language support. Availability for the intended consultant and appointment should be confirmed directly through the contact form.
What are the agency’s opening hours?
According to the website, the agency is open Monday to Friday from 09:30 to 19:00 and Saturday from 10:00 to 13:00.
What commissions and contractual terms apply?
The supplied sources do not specify commissions, exclusivity arrangements or contract durations. Details for the intended transaction should be requested directly through the contact form.
Experiences & reviews
Experiences and reviews of RE/MAX PRO Porto
Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.
Reviews on our site
There are no verified reviews for RE/MAX PRO Porto here yet.
The bars fill as soon as the first verified review is published.
Google reviews of the company
4.5out of 5 on Google · 190 reviews
For these 190 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 06/10/2026.
See all reviews on GooglePositive voices
No positive reviews published yet.
Critical voices
No critical reviews so far.
Selected reviews on Google
The supplied Google data shows 4.5 out of 5 from 190 reviews. Within the provided selection, several clients praise professionalism, clear and consistent communication, and support throughout property searches and purchases. Mariana Santiago is named in two positive accounts, while another client thanks Ivo. One detailed review mentions English-language support, punctual viewings, customised Google Maps and coordination with legal advisers. In contrast, one strongly negative review criticises disorganisation, a lack of helpfulness and inadequate customer service. This summary covers only the supplied selection, not the full set of reviews.
I would 100% recommend the agency. Already bought couple apartments with them with the help of the amazing Mariana Santiago. super professional, Communication 10/10, attention to details 10/10, visits and support 1000/10 and she always got your back. Looking forward to get the 3rd apartment!
Mariana was absolutely exceptional throughout our entire property search and acquisition process. From the very first moment until the deal was fully completed, she demonstrated outstanding professionalism, integrity, and efficiency. What truly sets Mariana apart is not only her deep knowledge and responsiveness, but also her genuine care and dedication. She consistently went above and beyond to ensure everything was handled smoothly and correctly, always with a positive attitude and great attention to detail. Beyond being an excellent real estate professional, Mariana is simply a remarkable person. I highly recommend her to anyone looking for a trustworthy, capable, and truly supportive partner in Porto.
The RE/MAX Pro team provided a professional and methodical service throughout our search and purchase process. They offered practical guidance on specific neighborhoods to prioritize based on market value and our needs, backed by consistent communication and full English fluency that simplified technical discussions. We loved the use of custom google maps for planning visits. All appointments were conducted punctually, and the agency was effective at managing direct communication with property owners and agents to keep the process moving. Most notably, their proactive collaboration with legal counsel ensured that potential risks were identified and mitigated (one on the closing date!), resulting in a structured and transparent transaction. They will be our first contact for future transactions.
Extremely unprofessional and unhelpful. The agents seemed completely disorganized and clearly did not have our best interests in mind. The level of customer service is unacceptable. Save yourself the headache and choose a different agency.
Very competent, honest, and caring staff. Everything was explained clearly, the service was smooth, and the follow-up made all the difference. Highly recommended! Special thanks to Ivo
Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.
Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.
Services in this field explained
A valuation estimates the price a property can achieve on the market, based on location, condition, size, fittings and comparable sales.
What does a valuation cost? Many agents offer an initial estimate free of charge. A formal market value report by a certified surveyor is paid; the fee depends on the property and effort.
When you sell, an agent handles valuation, exposé, viewings, negotiation and the notary appointment.
Who pays the agent's commission? When flats and single-family houses are sold to consumers, the commission is generally split between seller and buyer (§ 656c German Civil Code).
When letting, an agent takes care of listing, viewings, tenant selection and the tenancy agreement.
Who pays the agent when letting? Since 2015 the “orderer pays” principle applies to residential lettings: usually the landlord pays when they hired the agent.
Getting there
- Boavista - B.sucesso· ca. 30 m
- Boavista - B. Sucesso· ca. 30 m
- Boavista (Bom Sucesso)· ca. 40 m
- Boavista-b.sucesso· ca. 40 m
Nearby stops according to Google, straight-line distance.
Questions for the company
No public questions yet. Ask the first one.
Similar providers with a comparable focus
Selected by field, city and focus – no ranking, no paid placement.
Sources and transparency
Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.
View official source