Company portrait
Profile and services
- Primary profession
- Property manager
- Location
- Wien, Austria
- Specialism
- –
- Other professions
- –
- Online consulting
- Not stated
- Coverage
- Regional
- Languages
- Deutsch
- Profile status
- Editorially documented
- Website
- www.oerag.at/
Profile at a glance
- Profession
- Property manager
- Focus
- Not stated
- Location
- Wien
- Languages
- Deutsch
- Online consulting
- Not stated
- Data as of
- 04/10/2026
- Google data checked
- 04/10/2026
What to look for in Wien
With property managers in Wien, responsiveness, timely statements and certification under § 26a WEG matter.
Editorial note for orientation – not legal or investment advice.
How the first contact works
- 1
Describe the property: owners' association or rental block, units, switch date.
- 2
Reply with questions and a fee proposal.
- 3
Viewing and meeting with the advisory board or owner.
- 4
Appointment by resolution (WEG) and management contract.
Common questions before you enquire
Must the manager be certified?
Since December 2023, owners in a German owners' association are generally entitled to a certified manager (§ 26a WEG).
What does property management cost?
Usually a flat fee per unit and month; extra services are often charged separately. Ask for a written list of services.
Key local offices in Wien
- Wohnservice Wien (housing subsidy and rent arbitration board)
Rent arbitration board, subsidised housing
- City of Vienna
Building, housing and administrative matters
- Austrian justice portal
Courts and proceedings
Links to official websites; details may change.
Market data for Wien
We do not publish our own price figures. Current prices, rents and land values come from the official sources below.
Guides on this topic
Profile summary
ÖRAG Österreichische Realitäten-Aktiengesellschaft at a glance
ÖRAG Österreichische Realitäten-Aktiengesellschaft is a real estate services provider based at Herrengasse 17 in Vienna’s first district. Its website describes a business history dating back to 1871. Within the corporate group presented on the website, property management and construction management are assigned to the public limited company.
The ÖRAG group’s broader offering also includes real estate brokerage, property valuation, facility management and architectural planning. The About Us page reports 3.25 million square metres under management and 330 employees. These figures appear within the group-wide company presentation; the supplied material does not identify a separate staff count for the Vienna property management operation.
For communication concerning managed properties, ÖRAG presents an app and a web portal. According to the website, users can report damage, retrieve documents and receive updates through these channels. The supplied sources therefore outline the service areas and digital access options. They do not specify management fees, binding response times or the precise scope of individual property management contracts.
Automatically summarised from the company's publicly available information, as of 04/10/2026. Not individually verified by the editors. Sources: oerag.at, oerag.at, oerag.at, oerag.at
Services according to the company
- Property management
- Construction management
- Damage reporting through the app and web portal
- Document retrieval and updates through the app and web portal
- Real estate brokerage within the ÖRAG group
- Property valuation within the ÖRAG group
- Facility management within the ÖRAG group
- Architectural planning within the ÖRAG group
Editorial context
Working with a provider in Wien – what matters
When choosing a property manager in Vienna, the first step is to establish which tasks the particular property requires and which are included in the proposed fee. There should be a clear distinction between ongoing administration, technical support and separately commissioned construction services. Since ÖRAG lists construction management alongside property management, as well as facility management at group level, prospective clients should ask which company will be their contractual partner and how the relevant departments coordinate their work.
Clear responsibilities and documented communication channels matter in day-to-day management. Prospective clients should ask who will handle their property, how cover is arranged and what procedures apply to urgent damage reports. According to the website, the ÖRAG app and web portal support damage reporting, document retrieval and updates. Before appointing the company, clarify which documents will actually be available, who receives access and how reports are processed. Digital access alone does not establish response times.
Transparency around costs, repair orders and handovers also deserves attention. Useful questions concern reporting, approval procedures and records of the property’s condition. When changing property managers, discuss the transfer of existing documents and outstanding matters as well. The supplied sources do not provide specific contractual terms on these points. A written, property-specific proposal offers a better basis for comparison than general service descriptions alone. These points provide practical guidance rather than legal advice.
Editorial context based on documented profile details, as of 04/10/2026. General information, not legal or investment advice.
Opening hours
- Montag: 08:00–18:00 Uhr
- Dienstag: 08:00–18:00 Uhr
- Mittwoch: 08:00–18:00 Uhr
- Donnerstag: 08:00–18:00 Uhr
- Freitag: 08:00–15:00 Uhr
- Samstag: Geschlossen
- Sonntag: Geschlossen
Source: Google, as of 04/10/2026
Questions & answers
Where is ÖRAG Österreichische Realitäten-Aktiengesellschaft located in Vienna?
The website lists Herrengasse 17, 1010 Vienna, as the address of the public limited company.
Which services are assigned directly to the public limited company?
The group company overview assigns property management and construction management to ÖRAG Österreichische Realitäten-Aktiengesellschaft. Other services, including brokerage, valuation and facility management, are presented as part of the group’s offering.
What property management functions does the ÖRAG app provide?
According to the website, users can report damage, retrieve documents and receive updates. These functions are described as available on smartphones and through a web portal. Access arrangements for a particular property should be requested directly through the contact form.
How much are the management fees, and what do they include?
The supplied sources provide neither management fees nor a detailed contractual service schedule. A property-specific proposal outlining the scope of services and any additional costs should be requested directly through the contact form.
What response times and procedures apply to damage reports or urgent matters?
The website mentions digital damage reporting, but the supplied text provides no binding processing times or specific emergency procedures. Arrangements for the relevant property should be requested directly through the contact form.
Experiences & reviews
Experiences and reviews of ÖRAG Österreichische Realitäten-Aktiengesellschaft
Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.
Reviews on our site
There are no verified reviews for ÖRAG Österreichische Realitäten-Aktiengesellschaft here yet.
The bars fill as soon as the first verified review is published.
Google reviews of the company
3.9out of 5 on Google · 1198 reviews
For these 1198 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 04/10/2026.
See all reviews on GooglePositive voices
No positive reviews published yet.
Critical voices
No critical reviews so far.
Selected reviews on Google
The supplied Google data shows a rating of 3.9 out of 5 from 1,198 reviews. In the provided selection, several reviewers praise friendly, clearly explained and smooth apartment or key handovers. Another positive review describes easy contact and the prompt replacement of a lost rental agreement. Recurring criticisms concern delayed or missing responses and deposit deductions after moving out that reviewers found difficult to understand. One critical review also reports delays in addressing reported defects. These statements reflect individual experiences from a selection of reviews, not a comprehensive assessment of all ratings.
Ich hatte meinen Mietvertrag durch einen defekten Datenträger verloren und habe ihn dringend gebraucht. Örag war sofort telefonisch erreichbar und Herr Melvin Omerovic hat mir den Vertrag umgehend geschickt. Auch sonst bin ich mit der gesamten Abwicklung und Betreuung sehr zufrieden, ich hatte noch keinen besseren Vermieter, daher 5/5 und eine klare Empfehlung!
Die Schlüsselübergabe mit Herrn Fleischhacker war wirklich super angenehm. Besonders toll fand ich, dass er so kurzfristig Zeit für uns möglich machen konnte - das ist heutzutage wirklich nicht selbstverständlich. Er war sehr freundlich, unkompliziert und alles lief total entspannt ab. Man hat gemerkt, dass ihm wichtig ist, dass alles gut erklärt wird und keine Fragen offen bleiben. Vielen Dank für die schnelle und reibungslose Abwicklung - wir haben uns bestens betreut gefühlt!Danke sehr
Ich kann mit so vielen der letzten Rezensionen mitfühlen. Es war über die gesamte Wohndauer eine grenzwertige Erfahrung. Von Anfang an gab es Probleme. Die Wohnung wurde als Mängelfrei übergeben, als wir Brandlöcher am Boden fanden, einen Sprung in der Scheibe uvm. reagierte Örag fast zwei Wochen auf unsere Mails oder Anrufe nicht. Erst als sich der Eigentümer eingeschalten hat, tat sich was. Es wurde generell nie auf Anrufe reagiert und falls doch, wurde ein Rückruf versprochen, der nie stattfand. Man fühlt sich nicht ernst genommen bzw. im Stich gelassen. Beim Auszug wurde ein Großteil der Kaution einbehalten, Örag wollte uns Sachen verrechnen die absolut nicht nachvollziehbar waren und auch Dinge, die zur Instandhaltung des Vermieters zählen. Erst nachdem wir unseren Rechtschutz eingeschalte haben, bekamen wir fast alles zurückerstattet. Dass man erst mit dem Anwalt drohen muss, um s
Ich bin mit der Wohnungsübergabe durch Frau Helene Langer sehr zufrieden. Sie war äußerst freundlich, kompetent und professionell. Die gesamte Übergabe verlief pünktlich, strukturiert und ohne Probleme. Frau Langer hat sich Zeit genommen, alle Fragen verständlich zu beantworten, und alles genau erklärt. Man hat sich während des gesamten Termins gut aufgehoben und respektvoll behandelt gefühlt. Vielen Dank für die angenehme und reibungslose Abwicklung – ich kann Frau Helene Langer uneingeschränkt weiterempfehlen.
Meine Erfahrung mit OERAG war äußerst enttäuschend. Nach der Wohnungsrückgabe wurde ein erheblicher Teil meiner Kaution einbehalten, ohne dass ich trotz mehrfacher Nachfrage zunächst eine nachvollziehbare Abrechnung oder Rechnung erhalten habe. Die Kommunikation war sehr schwierig, auf E-Mails wurde nur verspätet oder gar nicht reagiert und telefonisch war kaum jemand erreichbar. Obwohl ich den einzigen Schaden auf eigene Kosten beheben lassen wollte, wurde keine praktikable Lösung ermöglicht. Nach dieser Erfahrung kann ich OERAG keinesfalls empfehlen und würde mich persönlich nicht noch einmal für eine Wohnung entscheiden, die von OERAG verwaltet wird.
Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.
Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.
Services in this field explained
Management of a homeowners' association (WEG) looks after the jointly owned parts of a building.
Must the manager be certified? Since 1 December 2023 owners can require a certified manager (§ 26a German Condominium Act).
Rental management looks after let properties on behalf of the owner.
What does rental management cost? Fees are usually agreed per unit and month and depend on property size and scope of services.
Getting there
- Die Vergessene Revolution· ca. 90 m
- Herrengasse· ca. 110 m
- Fellwerkstatt· ca. 120 m
- Teinfaltstraße· ca. 130 m
- Ordensspitäler· ca. 140 m
Nearby stops according to Google, straight-line distance.
Questions for the company
No public questions yet. Ask the first one.
Similar providers with a comparable focus
Selected by field, city and focus – no ranking, no paid placement.
Sources and transparency
Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.
View official source