Company portrait
Profile and services
- Primary profession
- Property manager
- Location
- New York, United States
- Specialism
- –
- Other professions
- –
- Online consulting
- Not stated
- Coverage
- Regional
- Languages
- English
- Profile status
- Editorially documented
Profile at a glance
- Profession
- Property manager
- Focus
- Not stated
- Location
- New York
- Languages
- English
- Online consulting
- Not stated
- Data as of
- 04/10/2026
- Google data checked
- 04/10/2026
What to look for in New York
With property managers in New York, responsiveness, timely statements and certification under § 26a WEG matter.
Editorial note for orientation – not legal or investment advice.
How the first contact works
- 1
Describe the property: owners' association or rental block, units, switch date.
- 2
Reply with questions and a fee proposal.
- 3
Viewing and meeting with the advisory board or owner.
- 4
Appointment by resolution (WEG) and management contract.
Common questions before you enquire
Must the manager be certified?
Since December 2023, owners in a German owners' association are generally entitled to a certified manager (§ 26a WEG).
What does property management cost?
Usually a flat fee per unit and month; extra services are often charged separately. Ask for a written list of services.
Key local offices in New York
- NYC Department of Finance
Property tax, assessment and parcel data for the city
- NYC Rent Guidelines Board
Binding rent adjustments for rent-stabilised apartments
- New York State Courts
Courts, proceedings and forms
Links to official websites; details may change.
Market data for New York
We do not publish our own price figures. Current prices, rents and land values come from the official sources below.
Guides on this topic
Profile summary
FirstService Residential Manhattan at a glance
FirstService Residential Manhattan is a property management provider in New York. The supplied New York company website describes management services for condominiums, cooperatives and multifamily rental buildings. Its regional offering serves boards, building owners, developers and investors across Manhattan, Brooklyn, Queens, Long Island and Westchester County.
For condominiums and cooperatives, the company lists financial management, budgeting and preventive maintenance among its services. According to the website, each managed property is assigned a financial analyst who works with the property manager. Additional resources include a compliance division for inspections and resolving violations, alongside construction management for major capital improvements and remediation. Multilingual customer care is stated to be available around the clock.
For owners and developers, the website also describes consulting during design, construction and pre-opening stages, including staffing plans, operating expense projections and operational reviews. Its subsidiary FirstService Energy supports energy efficiency, energy purchasing and energy-related compliance.
The supplied Google data shows a rating of 4.5 out of 5 from 1,220 reviews. The provided review selection primarily concerns application processing, board approvals and move-in coordination. The website information describes the regional New York offering rather than the Manhattan location alone.
Automatically summarised from the company's publicly available information, as of 04/10/2026. Not individually verified by the editors. Sources: fsresidential.com, fsresidential.com, fsresidential.com, fsresidential.com
Services according to the company
- Management of condominiums, cooperatives and multifamily rental buildings
- Budgeting and financial management with a dedicated financial analyst
- Customized preventive maintenance programs
- Compliance support for inspections and resolving violations
- Construction management for major capital improvements and remediation
- Energy efficiency advice, energy purchasing and incentive funding support through FirstService Energy
- Round-the-clock multilingual customer care
- Developer advisory services during design, construction and pre-opening
- Pre-opening staff recruitment, training and phase-in planning
- Insurance brokerage and lending, banking and cash management services through affiliates
Editorial context
Working with a provider in New York – what matters
When selecting a property manager in New York, the first step is to establish whether its experience and service scope match the building type. Condominiums, cooperatives and rental buildings differ in decision-making structures, points of contact and administrative processes. Since FirstService Residential lists all three, prospective clients should ask about the proposed team, its responsibilities and its experience with comparable properties.
Financial oversight is another important consideration. Where a dedicated financial analyst is offered, clients should establish the scope and frequency of reporting, the annual budgeting process and how reserves and major investments will be discussed. The agreement should also distinguish services included in the regular management fee from those requiring separate engagement.
Maintenance, construction projects and compliance require clear responsibilities. Owners and boards should clarify who coordinates inspections, documents outstanding matters and involves outside specialists. For energy advisory services, consumption analysis, purchasing, technical improvements and potential incentives should be assessed separately. Savings targets should be evaluated using the individual building’s data rather than treated as blanket promises.
Finally, availability and application processing deserve attention. Round-the-clock customer care does not by itself explain how escalations or property-specific issues are handled. Clear communication channels for residents, boards and prospective purchasers are useful. The supplied reviews offer insight into application and move-in processes, but do not replace an assessment of the complete management offering. These observations provide general context and are not legal advice.
Editorial context based on documented profile details, as of 04/10/2026. General information, not legal or investment advice.
Opening hours
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Source: Google, as of 04/10/2026
Questions & answers
Which building types and areas does FirstService Residential serve in New York?
The website lists condominiums, cooperatives and multifamily rental buildings, as well as mixed-use residential properties and multi-building complexes, among others. Its stated service areas are Manhattan, Brooklyn, Queens, Long Island and Westchester County. Whether a specific property can be served by the Manhattan location should be confirmed through the contact form.
How does the company support boards with budgets and finances?
For condominiums and cooperatives, the website describes a dedicated financial analyst for each property who works with the property manager. It also lists digital financial tools for budget preparation, projections and analysis of variances using historical expenses.
What support is available for energy matters and compliance?
FirstService Energy advises on measures to reduce energy and water consumption, energy purchasing and incentive funding for efficiency projects. It also describes support with New York energy-related requirements. FirstService Residential lists a dedicated compliance division for inspections and resolving violations.
Is customer care available outside regular business hours?
The website states that multilingual customer care is available 24 hours a day, 365 days a year. The supplied sources do not specify the languages offered or the availability arrangements for the individual property team; these details should be requested through the contact form.
What management fees and contract terms apply?
The supplied sources do not provide specific fees, minimum contract terms or termination conditions. A property-specific proposal and clarification of included versus separately charged services should be requested directly through the contact form.
Experiences & reviews
Experiences and reviews of FirstService Residential Manhattan
Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.
Reviews on our site
There are no verified reviews for FirstService Residential Manhattan here yet.
The bars fill as soon as the first verified review is published.
Google reviews of the company
4.5out of 5 on Google · 1220 reviews
For these 1220 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 04/10/2026.
See all reviews on GooglePositive voices
No positive reviews published yet.
Critical voices
No critical reviews so far.
Selected reviews on Google
The supplied selection of five Google reviews, all rated five stars, repeatedly highlights prompt responses, professional communication and organized application processing. Several reviewers describe assistance with board approvals and purchase applications as helpful and stress-reducing; one also praises move-in scheduling. Gracie and Margoth Carvajal receive repeated positive mentions by name. No critical experiences appear in this selection. It therefore does not represent the full range of feedback and primarily concerns application processes rather than every aspect of property management. The supplied Google data reports an overall rating of 4.5 out of 5 from 1,220 reviews.
I’ve been working with Gracie at FirstService Residential for years, and she is truly outstanding. She manages the application process with a level of professionalism and efficiency that makes a real difference in every transaction. Gracie is responsive, detail-oriented, and incredibly thorough. She moves quickly while still ensuring everything is handled correctly, which is not easy to do in this business. Whenever I see her name attached to an application, I know it’s in great hands. I’ve always been extremely satisfied working with her and would absolutely rate her a 10 out of 10. Highly recommend, and I look forward to continuing to work with her in the future. Great job, Gracie.
We had a very positive experience with the building management. Gracie was extremely responsive throughout the board approval process, especially when timing was important, and the team was equally helpful during our move-in to find the date that would suit us. Everything was handled quickly and efficiently, and we really appreciated their support and professionalism.
Gracie was incredibly helpful, responsive, and professional throughout our entire application process. She answered every question patiently and always responded very quickly, which made a stressful process feel much smoother and easier. She guided us carefully through each step, kept everything organized, and was truly responsible and supportive from beginning to end. Thanks to her assistance, our application process went very smoothly. We sincerely appreciate all of Gracie’s hard work and excellent service, and we highly recommend her to anyone working with FirstService Residential. Thank you again, Gracie!
It has been a pleasure working with Margoth Carvajal in the processing department. She has been incredibly attentive, kind, and consistently responsive, always answering questions quickly and efficiently. As a real estate broker, I truly appreciate how much she has helped simplify and streamline the application process. Her professionalism, patience, and willingness to assist has made the experience significantly easier and far less stressful.
I worked with Margoth Carvajal on a condo purchase application while representing my buyers, and she was excellent throughout the process. She was professional, responsive, and resourceful from start to finish. A pleasure to work with.
Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.
Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.
Services in this field explained
Management of a homeowners' association (WEG) looks after the jointly owned parts of a building.
Must the manager be certified? Since 1 December 2023 owners can require a certified manager (§ 26a German Condominium Act).
Rental management looks after let properties on behalf of the owner.
What does rental management cost? Fees are usually agreed per unit and month and depend on property size and scope of services.
Getting there
- 5th Ave & W 47th St· ca. 70 m
- 5 Av/W 47 St· ca. 70 m
- 5 Av/W 48 St· ca. 70 m
- 5 Av/w 48 St· ca. 80 m
- 5 Avenue & West 46 St· ca. 100 m
Nearby stops according to Google, straight-line distance.
Questions for the company
No public questions yet. Ask the first one.
Similar providers with a comparable focus
Selected by field, city and focus – no ranking, no paid placement.
Sources and transparency
Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.
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