Evernest Property Management Atlanta

it has been such a nightmare renting with these people. The mold and AC caused me a fungal respiratory infection from the mold in this property and the lack of urgency and my air is still not fixed. Cost me $400 at urgent care to get a blood test to prove it was from the mold. They won’t compensate that or my power bill. I had to miss work so many times my house is still 88°. My air conditioner has been broken for four months. It is a paid amenity and they have made me miss work so many times sending eight different companies out here and not one of them has fixed the issue. Attic had no insulation in it. My house has been 90° and I get the runaround or switched between “coordinators“ yet they can’t coordinate anything being fixed. their response time and customer service is horrible, and the properties are missing return vent ducts that are filled with trash upon moving in and a lot of

My experience with Evernest has been extremely disappointing so far. Communication during the application and leasing process was constant and responsive, but once the lease was signed and keys were received, the level of communication and overall service changed significantly. Upon move-in, the home was not presented in clean or move-in-ready condition. Multiple maintenance and cleanliness concerns were discovered immediately, including broken or damaged items, visible dirt/debris, signs of poor maintenance, unpleasant odors, and issues clearly left behind from the previous tenant. It was honestly embarrassing arriving with family and friends expecting a beautiful rental home and walking into those conditions instead. For the amount being charged in rent, I expected the property to be properly cleaned, inspected, and repaired before possession was given to a new resident. I documented

Maylyn was absolutely amazing in helping me resolve the issue with the advertised waived administrative fee that was still showing on my account. From the moment I reached out, she responded promptly and professionally. Once I provided documentation showing that the fee had been waived, she personally assured me that she would oversee the resolution—and she followed through on her word. Her communication, dedication, and commitment to providing excellent customer service truly stood out. Thank you again, Maylyn, for going above and beyond. You were phenomenal!

I had an excellent experience working with my leasing coordinator Liz throughout the entire process. She was professional, responsive, knowledgeable, and always willing to answer my questions. Her communication was clear, and she made what could have been a stressful experience feel smooth and easy. I truly appreciate her patience, guidance, and dedication to ensuring everything was handled efficiently. Thanks to her support, we were able to secure our new home with confidence. I highly recommend them to anyone looking for outstanding customer service and a seamless leasing experience. Thanks again Liz

I am writing to express my sincere appreciation for the outstanding service I have received from your team, especially from Jeah Soria. Throughout my time here, I have felt truly valued and supported, and I want to highlight how Jeah has gone above and beyond to assist me. When my mother passed away recently, Jeah was there to offer compassionate support and understanding. She helped me navigate the situation with kindness and patience, which meant a great deal during such a difficult time. Additionally, I commend her for her excellent customer service skills—she consistently demonstrates professionalism, empathy, and promptness in addressing any concerns. I also want to acknowledge that during that period, your team kindly chose not to add late fees to my rent, showing genuine compassion and understanding. It’s reassuring to know that I am part of a community that values its residents’