Company portrait
Profile and services
- Primary profession
- Property manager
- Location
- Richardson, United States
- Specialism
- –
- Other professions
- –
- Online consulting
- Not stated
- Coverage
- Regional
- Languages
- English
- Profile status
- Editorially documented
- Website
- www.associaonline.com/
Profile at a glance
- Profession
- Property manager
- Focus
- Not stated
- Location
- Richardson
- Languages
- English
- Online consulting
- Not stated
- Data as of
- 04/10/2026
- Google data checked
- 04/10/2026
What to look for in Richardson
With property managers in Richardson, responsiveness, timely statements and certification under § 26a WEG matter.
Editorial note for orientation – not legal or investment advice.
How the first contact works
- 1
Describe the property: owners' association or rental block, units, switch date.
- 2
Reply with questions and a fee proposal.
- 3
Viewing and meeting with the advisory board or owner.
- 4
Appointment by resolution (WEG) and management contract.
Common questions before you enquire
Must the manager be certified?
Since December 2023, owners in a German owners' association are generally entitled to a certified manager (§ 26a WEG).
What does property management cost?
Usually a flat fee per unit and month; extra services are often charged separately. Ask for a written list of services.
Guides on this topic
Profile summary
Associa Corporate at a glance
The supplied provider details associate Associa Corporate with Richardson. The company is part of the Associa network, which focuses on managing residential communities and community associations, particularly homeowner associations (HOAs). According to its website, the company's history began in 1979, when John Carona founded a property management firm serving apartments and condominiums in Dallas. John J. Carona is listed as Chairman and Chief Executive Officer.
The published service offering includes finance and accounting, collections, support with elections and governance, and service contract management. It also covers homeowner communications, lifestyle programs, insurance solutions, and commercial property management. Associa supports developers from early planning through the transition to homeowner governance.
The website reports more than 23,000 team members and over 340 branch offices across the company. These figures describe the wider network, not staffing in Richardson. The supplied extracts do not establish which services the unit responsible for Richardson provides locally. The supplied Google data lists Associa Corporate at 3.7 out of 5 stars from 1,096 ratings.
Automatically summarised from the company's publicly available information, as of 04/10/2026. Not individually verified by the editors. Sources: associaonline.com, associaonline.com, associaonline.com, associaonline.com
Services according to the company
- Residential community and homeowner association (HOA) management
- Finance and accounting
- Collections and support with community rule enforcement
- Elections and governance support
- Service contract management and negotiation
- Homeowner communications
- Developer services from pre-development planning through transition to homeowner governance
- Community lifestyle programs
- Insurance solutions for community associations
- Commercial property management
Editorial context
Working with a provider in Richardson – what matters
When selecting a property manager in Richardson, first establish the type of property or community involved. Managing a homeowner association (HOA) has different organizational priorities from managing an individual rental property or a commercial building. Associa lists both community association management and commercial property management, so the scope of any engagement should be clearly defined.
For a homeowner association, useful selection criteria include understandable financial reports, clear procedures for outstanding dues, and defined responsibilities between the manager and the board. As Associa lists finance, collections, and governance support, prospective clients should ask about reporting intervals, approval procedures, and the tasks actually included. Contract length, additional charges, and billing for separate projects should also be discussed before appointment.
Communication is another consideration. Ask about designated contacts, expected response times, and an escalation process for unresolved requests. The supplied review selection includes praise for individual service interactions as well as criticism of unanswered messages. It does not establish how every community will be served.
For new developments, additional questions concern planning, maintenance preparation, and the transition to homeowner governance. Prospective clients in Richardson should specifically confirm which local unit would be responsible and which of the network's advertised services it provides. Company-wide staffing and branch figures do not replace that local assessment. These points provide general guidance, not legal advice.
Editorial context based on documented profile details, as of 04/10/2026. General information, not legal or investment advice.
Opening hours
- Monday: 8:30 AM – 5:00 PM
- Tuesday: 8:30 AM – 5:00 PM
- Wednesday: 8:30 AM – 5:00 PM
- Thursday: 8:30 AM – 5:00 PM
- Friday: 8:30 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Source: Google, as of 04/10/2026
Questions & answers
Which management services does Associa describe?
The website lists HOA management, finance and accounting, collections, elections and governance support, service contracts, and homeowner communications. The published offering also includes lifestyle programs, insurance solutions, and commercial property management.
Are all listed services available in Richardson?
The sources mainly describe the company-wide offering. Prospective clients should use the contact form to confirm which unit serves Richardson and which services are available there. The website also provides a local management company search.
Does Associa help developers transition a community to HOA control?
Yes. The website describes support from pre-development planning through early occupancy and transition to homeowner governance. Listed tasks include operational audits, community maintenance planning, and writing and enforcing community association policies.
What fees and contract terms apply?
The supplied sources do not provide specific fees or contract lengths. An individual proposal should be requested through the contact form. The form asks about the community's needs, preferred service start date, and budget.
How large is the Richardson team?
A local team size is not documented. The website lists more than 23,000 team members and over 340 branch offices across the company. Staffing arrangements for Richardson should be confirmed through the contact form.
Experiences & reviews
Experiences and reviews of Associa Corporate
Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.
Reviews on our site
There are no verified reviews for Associa Corporate here yet.
The bars fill as soon as the first verified review is published.
Google reviews of the company
3.7out of 5 on Google · 1096 reviews
For these 1096 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 04/10/2026.
See all reviews on GooglePositive voices
No positive reviews published yet.
Critical voices
No critical reviews so far.
Selected reviews on Google
The supplied Google data reports 3.7 out of 5 stars from 1,096 ratings. In the selection of five reviews, recurring positive themes include friendly, patient, knowledgeable staff and clear explanations of forms, account balances, and dues. Several reviewers describe their requests being handled promptly. One review also criticizes unanswered emails to the responsible community manager while praising the direct customer service interaction. This is a predominantly positive selection, not a complete or representative analysis of all reviews.
RE: TREE TRIMMING REQUEST I'd like to commend Adithya for providing truly impressive customer service. She was professional & attentive to address my concerns. Her prompt support & positive attitude made a real difference, and I greatly appreciate the effort she put into helping me. That said, I am disappointed that my emails to our Community Manager went unanswered. I hope communication with them can be improved going forward, as timely responses are important for a positive customer experience. Overall, I'm very grateful for Adithya's excellent support & would like to acknowledge her commitment to customer satisfaction.
I would like to recognize Kendell for providing the best customer service experience I have ever received. Kendell is extremely knowledgeable about all the forms and procedures. She took the time to listen carefully to my current issue and truly understood the situation I was facing. She was very willing to help and provided assistance with a great attitude and professionalism. I sincerely appreciate her patience, support, and dedication. Employees like Kendell make a big difference in the customer experience. Thank you, Kendell, for your outstanding service!
In a world where good customer service is hard to come by.. it was such a pleasant surprise to work with Lexi on the phone. Fast, friendly but not over the top, efficient, and genuine. What I thought would take me an hour combined with a horrible headache, Lexi solved within 10 mins. Someone give her a raise. Our PM Alissa is always responsive, professional, and efficient as well. She's jumping into a challenging association and has been great to work with.
Vanessa listened closely while I explained my issue, and then she went over my account step by step. She is the consummate professional: knowledgeable, articulate, and patient. In addition, she is very personable: kind, polite, and understanding. I was assured that my account was up to date through September, with no payment due until October. The call ended with a smile and my thinking, " If more folks were like Vanessa , what a happier world it would be". Thank you, Vanessa! JoAnne B.
Outstanding customer service from Erica! I called today to check on the status of my dues and had an absolutely flawless experience with Erica. Her professional interaction was calm, clear, and direct. She gave me her full attention, quickly got me the exact information I needed, and truly made me feel valued as a resident. Coming from a previous HOA where I didn’t receive this level of care or professionalism, Erica’s attitude was a breath of fresh air. I deeply appreciate the attention she showed me, as well as the fantastic work this HOA has recently been doing throughout our community. Thank you so much, keep up the excellent work, and God bless!
Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.
Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.
Services in this field explained
Management of a homeowners' association (WEG) looks after the jointly owned parts of a building.
Must the manager be certified? Since 1 December 2023 owners can require a certified manager (§ 26a German Condominium Act).
Rental management looks after let properties on behalf of the owner.
What does rental management cost? Fees are usually agreed per unit and month and depend on property size and scope of services.
Getting there
- Lakeside @ Waterwood - N - NS· ca. 750 m
Nearby stops according to Google, straight-line distance.
Questions for the company
No public questions yet. Ask the first one.
Similar providers with a comparable focus
Selected by field, city and focus – no ranking, no paid placement.
Sources and transparency
Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.
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