Company portrait
Profile and services
- Primary profession
- Real estate agent
- Location
- Zürich, Switzerland
- Specialism
- –
- Other professions
- –
- Online consulting
- Not stated
- Coverage
- Regional
- Languages
- English
- Profile status
- Editorially documented
- Website
- www.betterhomes.ch/
Profile at a glance
- Profession
- Real estate agent
- Focus
- Not stated
- Location
- Zürich
- Languages
- English
- Online consulting
- Not stated
- Data as of
- 04/10/2026
- Google data checked
- 04/10/2026
What to look for in Zürich
With agents in Zürich, look for local knowledge of the neighbourhood, a transparent valuation and a clear contract. In Germany a licence under § 34c Trade Regulation Act is mandatory.
Editorial note for orientation – not legal or investment advice.
How the first contact works
- 1
Describe your goal: selling, letting or buying, property type and timeframe.
- 2
The office replies with questions and a proposed appointment.
- 3
Viewing or valuation appointment on site.
- 4
Agree the agency contract and commission in writing before instructing.
Common questions before you enquire
Who pays the commission on a purchase in Germany?
When flats and single-family houses are sold to consumers, the commission is generally split equally (§ 656c German Civil Code). The contract must be in text form.
Which documents should I prepare?
Land register extract, floor plans, floor area calculation, energy certificate and, for flats, the declaration of division and recent owners' meeting minutes.
Is the first estimate free?
Many agents offer a non-binding initial estimate. Ask beforehand whether any costs apply.
Guides on this topic
Selling property in Germany: step by step
From valuation to the notary appointment – what happens when you sell a flat or house.
Choosing the right estate agent
How to recognise qualifications, market knowledge and a fair agency agreement.
Agent's commission: who pays what?
The rules for buying and renting in Germany in brief.
Profile summary
BETTERHOMES (Schweiz) AG at a glance
BETTERHOMES (Schweiz) AG is a property brokerage associated with Zurich and serving the Swiss market. The Swiss operating company is wholly owned by BETTERHOMES AG, which is based in Zurich. According to the company website, the parent company was founded by Cyrill Lanz in autumn 2005. The business describes its operating model as a combination of proprietary technology and local estate agent support. Its own software supports the property marketing process.
Services include sales and lettings brokerage as well as property valuations. Owners can obtain an indicative market value range online, while on-site valuations are also available. The website additionally lists market analyses and 360-degree viewings. Buyers and prospective tenants can browse listings and set up a free property search alert providing early notification of new listings and price reductions.
A free, non-binding consultation can be requested. The website advertises sales commission starting at two per cent, although the supplied extract does not set out all conditions. The supplied Google data shows a rating of four out of five stars from 478 reviews.
Automatically summarised from the company's publicly available information, as of 04/10/2026. Not individually verified by the editors. Sources: betterhomes.ch, betterhomes.ch
Services according to the company
- Property sales brokerage
- Lettings brokerage
- Free online property valuation with an indicative market value range
- On-site property valuation
- Market analyses
- 360-degree viewings
- Property search for purchase and rent
- Free search alerts with early notification of new listings and price reductions
- Free, non-binding consultation
Editorial context
Working with a provider in Zürich – what matters
When appointing an estate agent in Zurich to sell or let a property, owners should first clarify the scope of services and responsibilities. With a provider combining digital tools and local support, it is useful to establish who will assess the property, conduct viewings and evaluate enquiries. Asking about experience with comparable properties in the relevant neighbourhood can help assess the local service offered.
An online market value range provides an initial indication. Setting an asking price should also take account of the property's condition, location and individual characteristics. For the online and on-site valuations offered by BETTERHOMES, owners should therefore ask about the underlying data, the scope of the assessment and any charges for each option.
Before marketing begins, the services covered by the fee should be documented. These may include listings, viewings, market analyses and communication with prospective buyers or tenants. Commission advertised as starting at two per cent does not replace a property-specific quotation. Potential additional charges, payment dates and arrangements if no transaction is completed should also be explained clearly.
For lettings, an agreed schedule for publication, viewings and progress updates is useful. If interest remains limited, there should be a plan for reviewing the asking rent and presentation. The supplied review selection suggests that personal support and marketing timelines are relevant discussion points, but individual experiences cannot reliably predict the outcome of another instruction.
Editorial context based on documented profile details, as of 04/10/2026. General information, not legal or investment advice.
Opening hours
- Montag: 08:00–12:00 Uhr, 13:00–17:30 Uhr
- Dienstag: 08:00–12:00 Uhr, 13:00–17:30 Uhr
- Mittwoch: 08:00–12:00 Uhr, 13:00–17:30 Uhr
- Donnerstag: 08:00–12:00 Uhr, 13:00–17:30 Uhr
- Freitag: 08:00–12:00 Uhr, 13:00–17:30 Uhr
- Samstag: Geschlossen
- Sonntag: Geschlossen
Source: Google, as of 04/10/2026
Questions & answers
Does BETTERHOMES handle both property sales and lettings?
Yes. The website explicitly lists brokerage services for both property sales and lettings.
Does BETTERHOMES operate only in Zurich?
No. The website describes services throughout Switzerland and refers to local expertise across the country. The parent company is based in Zurich.
What property valuation options are available?
The company offers a free, non-binding online valuation providing an indicative market value range, as well as an on-site valuation. The website describes the on-site valuation as recognised by banks. Its scope and any applicable charges should be requested through the contact form.
What commission does BETTERHOMES charge for a sale?
The website lists sales commission starting at two per cent. The supplied text does not provide the full conditions or the fee for a specific property. A tailored quotation should be requested through the contact form.
How can property seekers receive updates about new listings?
The website offers a free property search alert. Its stated 48-hour advantage is intended to provide early notification of new listings and price reductions.
Experiences & reviews
Experiences and reviews of BETTERHOMES (Schweiz) AG
Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.
Reviews on our site
There are no verified reviews for BETTERHOMES (Schweiz) AG here yet.
The bars fill as soon as the first verified review is published.
Google reviews of the company
4.0out of 5 on Google · 478 reviews
For these 478 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 04/10/2026.
See all reviews on GooglePositive voices
No positive reviews published yet.
Critical voices
No critical reviews so far.
Selected reviews on Google
The supplied Google data reports four out of five stars from 478 reviews. The provided selection repeatedly highlights friendly, professional viewings, knowledgeable answers and personal support. Quick appointment arrangements and help finding a tenant also receive positive comments. One review, rated four stars overall, nevertheless describes delayed publication of a listing, initially limited interest and a four-month period before a tenant was found. According to that account, interest increased after the rent was reduced; the reviewer also mentions ongoing property expenses and additional brokerage costs. Another review makes general criticisms about mistakes and unfulfilled promises without explaining specific events. This summary covers only the supplied selection, not the full body of reviews.
Herr Hervas war während des gesamten Vermietungsprozesses mein Ansprechpartner und hat die Wohnungsbesichtigung professionell und freundlich durchgeführt. Er war gut vorbereitet, hat alle Fragen kompetent beantwortet und sich Zeit für die Besichtigung genommen. Die Kommunikation verlief jederzeit unkompliziert und zuverlässig. Ich habe mich sehr gut betreut gefühlt und kann durch die Arbeit von Herrn Hervas Betterhomes AG jederzeit weiterempfehlen.
Wir möchten uns herzlich bei Frau Jeannine Gallati für die freundliche und professionelle Hausbesichtigung bedanken. Sie hat sich viel Zeit für uns genommen, all unsere Fragen kompetent beantwortet und den gesamten Besichtigungstermin sehr angenehm und individuell gestaltet. Besonders erfreut hat uns die schnelle und persönliche Terminvergabe zur Besichtigung. Wir empfehlen Frau Gallati sehr gerne und uneingeschränkt weiter!
Wir möchten uns herzlich bei Frau Gallati für ihre großartige Unterstützung bei der Suche nach einer Mieterin bedanken. Sie war stets professionell, freundlich und hat uns immer gut beraten. Wir sind mit der Unterstützung von Ihr sehr zufrieden und würden sie definitiv weiterempfehlen.
Mit Betterhomes habe ich soweit gute Erfahrung gemacht. Mit der Maklerin hatte ich schnell einen Termin vereinbaren können. Nach dem Zweiten Termin wurde das Inserat erstellt. Leider passierte in den ersten 2 Monaten praktisch nichts. Das Inserat wurde auch nicht sofort online gestellt. Mit der Maklerin habe ich nach ca zweieinhalb Monaten die Problematik besprochen warum und wieso die Interessentinnen/Interessenten meine Wohnung nicht mieten wollen. In dieser Zeit hatte ich natürlich laufenden Kosten der Wohnung und zusätzlich kosten der Betterhomes. Nach einer Anpassung der Miete nach unten, meldeten sich viel mehr Interessentinnen/Interessenten für die Wohnung. Erst nach 4 Monaten haben wir endlich einen Mieter gefunden. Jetzt konnte ich meine Wohnung vermieten. Insgesamt würde ich die Erfahrung mit Betterhomes mit gut bewerten.
Betterhomes ist der Schlechteste Makler den es gibt. Grosse Worte leere versprechen, viele Fehler. Das Geld kann man, nein muss man sich sparen!
Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.
Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.
Services in this field explained
A valuation estimates the price a property can achieve on the market, based on location, condition, size, fittings and comparable sales.
What does a valuation cost? Many agents offer an initial estimate free of charge. A formal market value report by a certified surveyor is paid; the fee depends on the property and effort.
When you sell, an agent handles valuation, exposé, viewings, negotiation and the notary appointment.
Who pays the agent's commission? When flats and single-family houses are sold to consumers, the commission is generally split between seller and buyer (§ 656c German Civil Code).
When letting, an agent takes care of listing, viewings, tenant selection and the tenancy agreement.
Who pays the agent when letting? Since 2015 the “orderer pays” principle applies to residential lettings: usually the landlord pays when they hired the agent.
Getting there
- Kappeli· ca. 90 m
- Letzipark West· ca. 210 m
Nearby stops according to Google, straight-line distance.
Questions for the company
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Similar providers with a comparable focus
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Sources and transparency
Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.
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