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Details documented from an official source

ONE VASTGOED

Real estate agentAntwerpen, Belgium

Company portrait

Profile and services

Primary profession
Real estate agent
Location
Antwerpen, Belgium
Specialism
–
Other professions
–
Online consulting
Not stated
Coverage
Regional
Languages
English
Profile status
Editorially documented
Website
onevastgoed.be/

Profile at a glance

Profession
Real estate agent
Focus
Not stated
Location
Antwerpen
Languages
English
Online consulting
Not stated
Data as of
06/10/2026
Google data checked
06/10/2026

What to look for in Antwerpen

With agents in Antwerpen, look for local knowledge of the neighbourhood, a transparent valuation and a clear contract. In Germany a licence under § 34c Trade Regulation Act is mandatory.

Editorial note for orientation – not legal or investment advice.

How the first contact works

  1. 1

    Describe your goal: selling, letting or buying, property type and timeframe.

  2. 2

    The office replies with questions and a proposed appointment.

  3. 3

    Viewing or valuation appointment on site.

  4. 4

    Agree the agency contract and commission in writing before instructing.

Common questions before you enquire

Who pays the commission on a purchase in Germany?

When flats and single-family houses are sold to consumers, the commission is generally split equally (§ 656c German Civil Code). The contract must be in text form.

Which documents should I prepare?

Land register extract, floor plans, floor area calculation, energy certificate and, for flats, the declaration of division and recent owners' meeting minutes.

Is the first estimate free?

Many agents offer a non-binding initial estimate. Ask beforehand whether any costs apply.

Guides on this topic

Profile summary

ONE VASTGOED at a glance

ONE VASTGOED is a real estate agency in the Antwerp region, with offices in Deurne and Brasschaat. It serves sellers, buyers, landlords and tenants. The website states that the business has ten team members and 20 years of experience; the supplied sources do not establish a founding year.

Karel Vanacker is listed as managing director and Jolien Berbiers as COO. The team page provides BIV registrations for both. Other staff roles cover sales, lettings and marketing. The website describes personal guidance, local market knowledge and proactive communication as the basis of the agency’s approach.

Documented offerings include a free property valuation, open-house events and registration of individual property preferences, with notifications about relevant new listings. Karel Vanacker and Jolien Berbiers also answer property questions in the “De Thuisbazen” format. The supplied Google data shows a rating of 4.6 out of 5 from 109 reviews. The selected accounts focus particularly on support, availability and communication during transactions.

Automatically summarised from the company's publicly available information, as of 06/10/2026. Not individually verified by the editors. Sources: onevastgoed.be, onevastgoed.be

Services according to the company

  • Property sales brokerage
  • Guidance for property buyers
  • Property lettings
  • Support for prospective tenants
  • Free property valuation
  • Open-house events
  • Registration of property preferences and notifications about relevant new listings

Editorial context

Working with a provider in Antwerpen – what matters

When choosing an estate agent in Antwerp, first clarify the support needed for the particular project: selling, buying, letting or finding a home. ONE VASTGOED addresses all four groups and has offices in Deurne and Brasschaat. Prospective clients should therefore ask which office would handle the property and what experience it has with the relevant neighbourhood and property type. An office location alone does not establish suitability for a particular instruction.

For the free valuation offered, owners should ask which comparable properties, property characteristics and market assumptions underpin the estimate. An estimated value should be distinguished from the price ultimately achieved. Fees, scope of services, contract duration and any additional marketing costs should also be clarified in writing before appointing an agent.

As the agency offers open-house events and property alerts, it is useful to establish how viewings are organised, feedback is assessed and search preferences are updated. The scope of support should be defined just as clearly for lettings as for sales.

Named contacts and clear communication procedures are particularly important. Agree how often progress updates will be provided and how offers, counteroffers and rejections will be communicated. The supplied review selection includes both praise and one critical account on these points. Reviews can offer useful indications but do not replace a discussion of the specific process. These points provide general guidance, not legal advice.

Editorial context based on documented profile details, as of 06/10/2026. General information, not legal or investment advice.

Opening hours

  • Monday: 9:00 AM – 5:30 PM
  • Tuesday: 9:00 AM – 5:30 PM
  • Wednesday: 9:00 AM – 5:30 PM
  • Thursday: 9:00 AM – 5:30 PM
  • Friday: 9:00 AM – 12:00 PM, 2:00 – 5:30 PM
  • Saturday: Closed
  • Sunday: Closed

Source: Google, as of 06/10/2026

Questions & answers

Where are ONE VASTGOED’s offices?

The website lists two offices in the Antwerp region: Deurne and Brasschaat.

Does ONE VASTGOED offer a free property valuation?

Yes. The website offers a free property valuation that can be requested without obligation.

Does ONE VASTGOED also serve landlords and tenants?

Yes. The website explicitly addresses landlords and tenants. The team page lists Charmaine Vanrutten and Vincent Bruyndoncx as lettings staff.

How can property seekers receive relevant listings?

According to the website, prospective clients can register their property preferences and receive notifications about relevant new listings. ONE VASTGOED also advertises open-house events.

What agency fees and contract terms apply?

The supplied sources do not specify these details. Prospective clients should request information about fees, contract duration and the exact scope of services directly through the contact form.

Experiences & reviews

Experiences and reviews of ONE VASTGOED

Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.

Reviews on our site

There are no verified reviews for ONE VASTGOED here yet.

5 stars0
4 stars0
3 stars0
2 stars0
1 stars0

The bars fill as soon as the first verified review is published.

Google reviews of the company

4.6out of 5 on Google · 109 reviews

For these 109 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 06/10/2026.

See all reviews on Google

Positive voices

No positive reviews published yet.

Critical voices

No critical reviews so far.

Selected reviews on Google

The supplied Google data reports 4.6 out of 5 stars from 109 reviews. In the selection provided, several reviewers praise personal support, availability and attentive follow-up. Positive accounts mention regular sales updates, explanations of a house’s potential uses and help with paperwork. One buyer, however, reports unanswered enquiries during offer negotiations and a message perceived as unfriendly informing them that the apartment had been sold to someone else. The criticism concerns the communication process rather than the sale to another buyer itself. These reviews are a selection, not a comprehensive analysis of all ratings.

I was interested in buying an apartment with the agent. After visiting the apartment, I made my offer. She said she would Send my offer to the owner. Then she came back with a counteroffer asking me to increase the money, I fixed my offer and she said she would talk to the owner again. So I was stuck i that apartment for days without being able to make any other offer on another apartment. I tried to contact her several times and never got a response. Until I received a rude, unfriendly text message saying that the owner had sold it to someone else. Selling the apartment to someone else is not a problem, but this real estate agent left me in the background until they received a better offer on the apartment. This was extremely unprofessional and disrespectful.
Jeferson Moura · a year ago · Review on Google
Ik heb met meerdere makelaars samengewerkt in een poging om mijn woning te verkopen, maar Jimmy en Nelli van One vastgoed hebben dit veruit het beste aangepakt. Ze wisten potentiële kopers goed te laten zien welke mogelijkheden de woning bood en hoe het huis er in de toekomst uit kon zien. Waar veel makelaars blijven steken in de huidige staat van een pand, keken zij juist vooruit. Ze wisten potentiële kopers moeiteloos te enthousiasmeren door de mogelijkheden, de ruimte en de toekomstwaarde van het huis helder te schetsen. Hun professionele én persoonlijke aanpak gaf niet alleen de kopers vertrouwen, maar gaf ons als verkopers ook de rust dat ons huis in de allerbeste handen was. Een absolute aanrader! De communicatie was uitstekend: ik kreeg wekelijks een duidelijke update over de stand van zaken, wat er goed liep en wat er nog moest gebeuren. Ik voelde me gedurende het hele verkooppro
Dimitri Bol · a month ago · Review on Google
Mijn vrouw en ik zijn super tevreden over de service van immo kantoor One . Alles wordt tot in het kleinste detail opgevolgd.Niks is teveel en Nelli en Michel stonden steeds voor ons klaar en altijd met een lach en een lief woord.Anders gezegd Top Service !! IMMO One is echt Top !!
Serge Van Brakel · 6 months ago · Review on Google
⭐⭐⭐⭐⭐ Charmain heeft mij op een ongelooflijke manier geholpen bij het vinden van mijn nieuwe woning. Vanaf het eerste contact voelde ik haar passie en drive – echt op een ongekend niveau. Ze zet zich volledig in, denkt mee, communiceert helder en geeft nooit op totdat alles perfect geregeld is. Dankzij haar betrokkenheid en doorzettingsvermogen woon ik nu op een plek waar ik me helemaal thuis voel. Ik ben haar enorm dankbaar en kan Charmaine aan iedereen aanraden die op zoek is naar iemand die haar werk met hart en ziel doet. Een plantje als "thank you"!!!!!
rachid r · 8 months ago · Review on Google
Bedankt aan het top team Michelle en Nelli om binnen de week mijn appartement te verkopen, voor al het papierwerk te zorgen en steeds bereik te zijn 🥂🍾
Peggy Walscharts · 4 months ago · Review on Google

Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.

Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.

Services in this field explained

Property valuation

A valuation estimates the price a property can achieve on the market, based on location, condition, size, fittings and comparable sales.

What does a valuation cost? Many agents offer an initial estimate free of charge. A formal market value report by a certified surveyor is paid; the fee depends on the property and effort.

Selling property

When you sell, an agent handles valuation, exposé, viewings, negotiation and the notary appointment.

Who pays the agent's commission? When flats and single-family houses are sold to consumers, the commission is generally split between seller and buyer (§ 656c German Civil Code).

Letting

When letting, an agent takes care of listing, viewings, tenant selection and the tenancy agreement.

Who pays the agent when letting? Since 2015 the “orderer pays” principle applies to residential lettings: usually the landlord pays when they hired the agent.

Getting there

  • Deurne Ruggeveldlaan· ca. 70 m
  • Deurne Van Overmeire· ca. 130 m

Nearby stops according to Google, straight-line distance.

Questions for the company

No public questions yet. Ask the first one.

Similar providers with a comparable focus

Selected by field, city and focus – no ranking, no paid placement.

Sources and transparency

Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.

View official source