MICM

We have had a lovely apartment in Melbourne for over 20 years and MICM have actively managed this for us. We have found them to be a professional, responsive and proactive company. We would highly recommend them to any landlord looking for a trustworthy property management service. We have had an excellent experience with this letting agency, and in particular with Shadan. Living overseas, it is incredibly important for us to have someone we can trust to manage our property and deal with any issues that arise. Shadan has always been professional, responsive and efficient. He handles both property matters and tenant concerns exceptionally well. He always responds to queries and his communication is excellent, giving us complete confidence that everything is being looked after, despite being in another country.

After dealing with some not-so-great experiences with other property managers at MICM, I was thankfully assigned to Cameron Egri. Although he managed my property for only a short period, it was a really positive experience. He was precise, efficient, quick to respond, and very understanding throughout. He was genuinely a pleasure to deal with, and I really appreciated his professionalism.

We recently purchased a property through Jen Lin Lau at MICM and we could not have asked for a better person to guide us through it. From our very first interaction Jen stood out as someone special. She is not just experienced and knowledgeable, but is also genuinely kind, thoughtful, and just a pleasure to deal with. Jen went over and above for her vendor and for us as purchasers. She worked so hard behind the scenes and made the whole process stress free. She kept us in the loop with her clear communication and made everything easy for us. She is a brilliant negotiator. She is fair and transparent, and we felt supported right to the end. Every time we have met with Jen we have been greeted with a warm smile that just lifts your heart. She knows her business inside out, but what sets her apart is the obvious passion she brings to her work. We are incredibly grateful to Jen for all her

I’ve had a very positive experience with our property manager, Vince. He has been incredibly helpful, responsive and always willing to go the extra mile to make sure our concerns are properly addressed. As a student, dealing with rental and property matters can sometimes be stressful, so having someone like Vince who communicates clearly and takes our concerns seriously has been extremely reassuring. He consistently follows up, keeps us updated and makes a genuine effort to resolve any issues as quickly as possible. I really appreciate all the support and assistance he has given us, and I would highly recommend Vince to anyone looking for a reliable, considerate and attentive property manager.

I'm glad to share this review for **Aarzoo Malik**, Senior Property Manager at **MICM**. I have been extremely impressed with the outstanding service provided by Aarzoo Malik, Senior Property Manager at MICM. Aarzoo has consistently demonstrated professionalism, excellent communication, and a genuine commitment to protecting my interests as a landlord while also ensuring my tenants are well looked after. What sets her apart is her proactive approach. Rather than simply managing the property, she regularly monitors the rental market and recently recommended increasing the rent to align with current market conditions, providing clear evidence and advice to maximise the return on my investment. This level of initiative is exactly what every property owner hopes for in a property manager. At the same time, Aarzoo treats tenants with respect and care, ensuring maintenance requests are add