Company portrait
Profile and services
- Primary profession
- Real estate agent
- Location
- South Brisbane, Australia
- Specialism
- –
- Other professions
- –
- Online consulting
- Not stated
- Coverage
- Regional
- Languages
- English
- Profile status
- Editorially documented
- Website
- www.metrocityrealty.com.au/
Profile at a glance
- Profession
- Real estate agent
- Focus
- Not stated
- Location
- South Brisbane
- Languages
- English
- Online consulting
- Not stated
- Data as of
- 04/10/2026
- Google data checked
- 04/10/2026
What to look for in South Brisbane
With agents in South Brisbane, look for local knowledge of the neighbourhood, a transparent valuation and a clear contract. In Germany a licence under § 34c Trade Regulation Act is mandatory.
Editorial note for orientation – not legal or investment advice.
How the first contact works
- 1
Describe your goal: selling, letting or buying, property type and timeframe.
- 2
The office replies with questions and a proposed appointment.
- 3
Viewing or valuation appointment on site.
- 4
Agree the agency contract and commission in writing before instructing.
Common questions before you enquire
Who pays the commission on a purchase in Germany?
When flats and single-family houses are sold to consumers, the commission is generally split equally (§ 656c German Civil Code). The contract must be in text form.
Which documents should I prepare?
Land register extract, floor plans, floor area calculation, energy certificate and, for flats, the declaration of division and recent owners' meeting minutes.
Is the first estimate free?
Many agents offer a non-binding initial estimate. Ask beforehand whether any costs apply.
Guides on this topic
Selling property in Germany: step by step
From valuation to the notary appointment – what happens when you sell a flat or house.
Choosing the right estate agent
How to recognise qualifications, market knowledge and a fair agency agreement.
Agent's commission: who pays what?
The rules for buying and renting in Germany in brief.
Profile summary
Metrocity Realty at a glance
Metrocity Realty is a real estate agency in South Brisbane, Australia. The supplied Google reviews describe experiences with property purchases and sales, as well as the letting and management of investment properties. Website content was unavailable, so this account of the agency’s activities is based on those customer reports and the supplied Google data.
The reviews name Ben Jackson, Greg, Richard O’Sullivan, Kieran Song and Sophie as contacts. Several accounts highlight communication, support during a purchase or tenancy, and the handling of letting arrangements. One critical review, by contrast, describes delayed responses and conflicting updates about a rental application from the applicant’s perspective.
The supplied Google data records a rating of 4.4 out of 5 from 603 reviews. The available sources do not establish when the business was founded, its current team size, professional memberships, or an operating area beyond South Brisbane.
Automatically summarised from the company's publicly available information, as of 04/10/2026. Not individually verified by the editors.
Services according to the company
- Support with property purchases, described in reviews
- Support with property sales, described in a review
- Letting of investment properties, described in reviews
- Rental property management, described in reviews
Editorial context
Working with a provider in South Brisbane – what matters
When choosing a real estate agent in South Brisbane, first clarify the task involved: selling, assistance with buying, letting, or ongoing property management. The supplied reviews mention these areas in connection with Metrocity Realty, but they do not establish a complete or binding service schedule. Scope, responsibilities and fees should therefore be confirmed in writing before an appointment.
For a sale, useful questions concern the basis of the price appraisal, the proposed marketing approach, possible additional costs and the frequency of progress updates. Buyers should clarify what assistance the agent provides and whose interests the agent represents in the transaction. Investment property owners should distinguish tenant placement from ongoing management. Who arranges inspections, communicates with applicants, coordinates maintenance requests and reports on income and expenditure? These are general due-diligence questions, not confirmed services offered by this agency.
Rental applicants should look for a clear application process, identifiable contacts and reliable status updates. Since the supplied review selection includes both positive communication experiences and criticism of an application process, asking about expected response times and communication channels is particularly relevant.
Google ratings can offer insight into customer experiences, but they do not replace a comparison of specific proposals. A selection of individual reviews also cannot provide a complete picture of every instruction or tenancy.
Editorial context based on documented profile details, as of 04/10/2026. General information, not legal or investment advice.
Opening hours
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Source: Google, as of 04/10/2026
Questions & answers
Where does Metrocity Realty operate?
The supplied location is South Brisbane, Australia. The available sources do not establish an operating area beyond that location.
Does Metrocity Realty assist with property purchases and sales?
The reviews describe property purchases. One customer also reports intending to sell a previously purchased unit through the agency. A complete service schedule is not available.
Does Metrocity Realty let and manage investment properties?
Yes. Customer accounts describe the letting and management of an investment property through Metrocity Realty. A tenant also reports receiving support at a managed property. The sources do not specify the exact contractual scope or inclusions.
What is Metrocity Realty’s Google rating?
The supplied Google data records 4.4 out of 5 from 603 reviews. The provided selection includes praise for support and communication, alongside one critical account of a rental application process.
What fees and response times apply at Metrocity Realty?
The available sources provide neither a fee schedule nor binding response times. These points should be requested directly through the contact form.
Experiences & reviews
Experiences and reviews of Metrocity Realty
Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.
Reviews on our site
There are no verified reviews for Metrocity Realty here yet.
The bars fill as soon as the first verified review is published.
Google reviews of the company
4.4out of 5 on Google · 603 reviews
For these 603 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 04/10/2026.
See all reviews on GooglePositive voices
No positive reviews published yet.
Critical voices
No critical reviews so far.
Selected reviews on Google
The supplied Google data lists a rating of 4.4 out of 5 from 603 reviews. Recurring positive themes in the provided selection include professional support, responsiveness and clear communication. Customers describe assistance with buying property, letting an investment property and support during a tenancy. One review also describes a longstanding customer relationship involving an earlier purchase and a planned sale. The only critical review in the selection raises concerns about repeated chasing, conflicting status updates and a rental application rejection communicated after approximately 18 days. These are reported customer experiences, and the selection does not represent all reviews.
We’ve had an excellent experience with Metrocity Realty both purchasing and managing investment property. Ben Jackson is hands down the best real estate agent I’ve dealt with. Professional, knowledgeable, genuine and incredibly easy to work with throughout the entire process. We also lease our investment property through Metrocity Realty, and Richard O’Sullivan has been amazing to deal with. He made the entire leasing process simple and stress-free while achieving an excellent outcome with tenants and handling all the admin side seamlessly. Highly recommend the team at Metrocity Realty. Great communication, professional service and a genuinely positive experience from start to finish.
Mr. Kieran Song provided exceptional service throughout our rental journey. Professional, responsive, and trustworthy, he made everything stress-free. Metrocity Realty South Brisbane truly delivers outstanding customer service and expertise.
I have had a great experience with both Greg and Ben Jackson in the many years that i have known them. I purchased my unit back in 2011 and have never regretted it. I am now selling it and am more than happy to put it in their hands. Would recommend this agency to anyone.
My husband and I felt compelled to write a review about Sophie and Metro Realty. We were tenants at one of the properties Sophie managed. She truly went above and beyond to help us. Both Sophie and Metro Realty have provided us with a level of service that we have never experienced before as long term renters. We would strongly recommend Sophie and Metro Realty to any renter or landlord. Thanks!
Applied for rental property on 23rd February and after my relocation manager had to chase and chase for even a basic response, it was clear that Metrocity had no idea what was going on with the application. One minute it was with the owner to next minute the property is being listed for inspections again - all while we are told "it is with the owner". Fast forward to 12 March some 18 DAYS after applying they told us we didn't get it. If I was the owner, I would be asking what they are actually paying your team for if you do not even know what is going on with the property - the very same property you were in charge of finding a tenant for. Either that or you were deliberately disingenuous and had no intention of accepting our application. After raising the lack of communication/update from the firm, they decided to blame the busy market. I note, however, that other realty agents respo
Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.
Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.
Services in this field explained
A valuation estimates the price a property can achieve on the market, based on location, condition, size, fittings and comparable sales.
What does a valuation cost? Many agents offer an initial estimate free of charge. A formal market value report by a certified surveyor is paid; the fee depends on the property and effort.
When you sell, an agent handles valuation, exposé, viewings, negotiation and the notary appointment.
Who pays the agent's commission? When flats and single-family houses are sold to consumers, the commission is generally split between seller and buyer (§ 656c German Civil Code).
When letting, an agent takes care of listing, viewings, tenant selection and the tenancy agreement.
Who pays the agent when letting? Since 2015 the “orderer pays” principle applies to residential lettings: usually the landlord pays when they hired the agent.
Getting there
- Edmondstone St near Melbourne St hail 'n' ride· ca. 100 m
- Melbourne St at Manning Street, stop 4· ca. 120 m
- Mollison St near Melbourne St, stop 5· ca. 140 m
- Browning St near Boundary Rd, stop 5· ca. 150 m
- Boundary St at West End Junction, stop 5· ca. 150 m
Nearby stops according to Google, straight-line distance.
Questions for the company
No public questions yet. Ask the first one.
Similar providers with a comparable focus
Selected by field, city and focus – no ranking, no paid placement.
Sources and transparency
Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.
View official source