Metro Realty

I have been renting a property managed by Ms. Lana and Metro Realty for more than a year. The whole rental experience has been absolutely wonderful. Communication has always been easy and pleasant. Lana is incredibly professional, patient and reliable. She always replies to messages and emails in a timely manner, and solves every housing-related problem quickly and perfectly. I really love staying in Melrose Park and feel extremely comfortable living here. I highly recommend this real estate agency without any hesitation. I will definitely choose Metro Realty first for all my future house renting, buying and selling matters, and I will also recommend them to all my friends and family.

Cintia did an outstanding job leading the sale of my apartment. She was efficient, proactive, and highly organised, handling everything from obtaining quotes, coordinating access and interacting with building management and strata. Everything that was required was put in front of me at the right time and nothing was a problem when asked. All of my queries were handled promptly and efficiently via the chat group Metro set up for the sale. What could have been a daunting process felt almost seamless thanks to her initiative and attention to detail. When it came to engaging buyers, the team truly excelled. Cintia’s management of open houses and viewings was exceptional, and she secured a sale with impressive speed. This quick turnaround was undoubtedly driven by thorough preparation and a well-executed campaign that generated strong market interest. I highly recommend Metro Realty and wou

I would like to thank Metro Realty, especially leasing agent Lachlan and property manager Lana, for their efficient work in securing a great tenant for my property and ensuring a smooth and comfortable handover. Thank you for your prompt and dedicated service, as well as your assistance with landlord insurance and all other arrangements. I truly appreciate your positive attitude, quick responses, and the way you look after my property with such care. As a landlord, I couldn’t be happier with the experience. Highly recommend!

Agatha is truly one of the best property managers I’ve ever come across. She is professional, reliable, and always goes above and beyond to make sure everything runs smoothly. Her communication is amazing and she genuinely cares about both owners and tenants. You can tell she takes pride in her work and handles everything with such attention to detail. Highly recommend her and the team!

This has been one of the worst experiences I’ve ever had with a real estate agency. Metro’s conduct has been misleading and demonstrates a clear lack of honesty and integrity. First of all, outgoing report was clearly done carelessly and does not reflect the true condition of the property. Also tenant asked to move in 10 days earlier however Metro withheld this information and misled tenant and us (tenant confirmed with evidence provided to me). The water rates were also charged incorrectly. Most unacceptable, they terminated the contract unilaterally without proper agreement.