Company portrait
Profile and services
- Primary profession
- Real estate agent
- Location
- Basel, Switzerland
- Specialism
- –
- Other professions
- –
- Online consulting
- Not stated
- Coverage
- Regional
- Languages
- English
- Profile status
- Editorially documented
- Website
- www.betterhomes.ch/de/
Profile at a glance
- Profession
- Real estate agent
- Focus
- Not stated
- Location
- Basel
- Languages
- English
- Online consulting
- Not stated
- Data as of
- 04/10/2026
- Google data checked
- 04/10/2026
What to look for in Basel
With agents in Basel, look for local knowledge of the neighbourhood, a transparent valuation and a clear contract. In Germany a licence under § 34c Trade Regulation Act is mandatory.
Editorial note for orientation – not legal or investment advice.
How the first contact works
- 1
Describe your goal: selling, letting or buying, property type and timeframe.
- 2
The office replies with questions and a proposed appointment.
- 3
Viewing or valuation appointment on site.
- 4
Agree the agency contract and commission in writing before instructing.
Common questions before you enquire
Who pays the commission on a purchase in Germany?
When flats and single-family houses are sold to consumers, the commission is generally split equally (§ 656c German Civil Code). The contract must be in text form.
Which documents should I prepare?
Land register extract, floor plans, floor area calculation, energy certificate and, for flats, the declaration of division and recent owners' meeting minutes.
Is the first estimate free?
Many agents offer a non-binding initial estimate. Ask beforehand whether any costs apply.
Guides on this topic
Selling property in Germany: step by step
From valuation to the notary appointment – what happens when you sell a flat or house.
Choosing the right estate agent
How to recognise qualifications, market knowledge and a fair agency agreement.
Agent's commission: who pays what?
The rules for buying and renting in Germany in brief.
Profile summary
BETTERHOMES (Schweiz) AG at a glance
BETTERHOMES (Schweiz) AG is a property brokerage offering sales and lettings and is listed for Basel in the supplied provider data. According to the company, the Swiss entity is wholly owned by BETTERHOMES AG, based in Zurich. The parent company was founded by Cyrill Lanz in autumn 2005. Its business model combines proprietary software with local brokerage support.
Services include brokering properties for sale and rent, property valuations and advice for owners considering selling or letting. The website provides a property search with location, price and room-count filters. Prospective buyers and tenants can register a free search request and, according to the provider, receive new listings and price reductions with a 48-hour advantage. Owners can obtain an indicative market value range through a non-binding online valuation; on-site valuations are also offered.
The supplied Google data shows a rating of 4.6 out of 5 from 278 reviews. The selected reviews include praise for communication and support, alongside criticism of availability. The supplied sources do not identify a specific Basel office address, local team size or languages available for client support.
Automatically summarised from the company's publicly available information, as of 04/10/2026. Not individually verified by the editors. Sources: betterhomes.ch, betterhomes.ch
Services according to the company
- Property sales brokerage
- Property lettings brokerage
- Non-binding online property valuation with a market value range
- On-site property valuation
- Free, non-binding consultation for selling or letting
- Online search for properties to buy or rent
- Free property search request
- Notifications of new listings and price reductions with a 48-hour advantage
- Market analyses
- 360-degree viewings
Editorial context
Working with a provider in Basel – what matters
When appointing an estate agent in Basel, owners should first establish which services their particular sale or letting requires. With a provider such as BETTERHOMES, which combines digital tools with personal support, the division of responsibilities deserves attention: who prepares the marketing materials, answers enquiries, conducts viewings and supports the handover? A designated contact and agreed response times can help make the process easier to follow.
Property valuations should be distinguished by their purpose and underlying data. An online market value range provides an initial indication but does not automatically account for every feature of a property. An on-site valuation offers an opportunity to discuss how condition, fittings and the location within Basel are considered. Clients should also ask which documents are needed and whether the valuation is suitable for its intended purpose.
Before commissioning services, it is advisable to compare the scope of work, commission, possible additional charges, contract duration and termination conditions in writing. An advertised commission starting at a particular percentage is not a substitute for an individual quotation. Clients should also clarify which services are actually free.
For lettings and replacement-tenant searches, responsibilities for viewings, applicant selection and handover are particularly relevant. Buyers and tenants may wish to check how search requests and notifications operate. Reviews can offer indications of communication and availability, but a small selection does not represent every customer experience. These points provide general guidance rather than an assessment of a specific contract.
Editorial context based on documented profile details, as of 04/10/2026. General information, not legal or investment advice.
Opening hours
- Montag: 08:00–12:00 Uhr, 13:00–17:30 Uhr
- Dienstag: 08:00–12:00 Uhr, 13:00–17:30 Uhr
- Mittwoch: 08:00–12:00 Uhr, 13:00–17:30 Uhr
- Donnerstag: 08:00–12:00 Uhr, 13:00–17:30 Uhr
- Freitag: 08:00–12:00 Uhr, 13:00–17:30 Uhr
- Samstag: Geschlossen
- Sonntag: Geschlossen
Source: Google, as of 04/10/2026
Questions & answers
Does BETTERHOMES handle both property sales and lettings?
Yes. The website lists property sales and lettings as services and provides a search for properties to buy or rent.
What property valuation options are available?
The website offers a free, non-binding online valuation providing an approximate market value range. On-site valuations are also available. Details of the scope and terms of an on-site valuation should be requested directly through the contact form.
How much is the sales commission?
The website lists sales commission starting at 2 percent. The supplied sources do not specify the commission or other terms applicable to an individual property; these should be requested through the contact form.
Can property seekers receive automatic notifications?
Yes. BETTERHOMES offers a free search request. According to the website, users receive new listings and price reductions with a 48-hour advantage.
Who is responsible for clients in Basel?
The supplied sources do not identify a designated Basel contact or the size of the local team. Clients should ask directly through the contact form about the responsible agent and their availability.
Experiences & reviews
Experiences and reviews of BETTERHOMES (Schweiz) AG
Here we collect client experiences and publicly available reviews. Every review on our site is checked by the editors before publication.
Reviews on our site
There are no verified reviews for BETTERHOMES (Schweiz) AG here yet.
The bars fill as soon as the first verified review is published.
Google reviews of the company
4.6out of 5 on Google · 278 reviews
For these 278 reviews Google only publishes the overall score and count, no breakdown by stars and at most 5 individual review texts. A star distribution could therefore not be substantiated. As of 04/10/2026.
See all reviews on GooglePositive voices
No positive reviews published yet.
Critical voices
No critical reviews so far.
Selected reviews on Google
The supplied Google data gives a rating of 4.6 out of 5 from 278 reviews. Recurring positive themes in the selected reviews include friendly, professional communication, clear answers and dependable support. Individual positive accounts describe assistance through to the key handover and a successful replacement-tenant search. The critical review instead reports limited availability for questions and viewings, as well as the agent’s absence from viewings and the property handover. This is a selection, not an analysis of all 278 reviews.
Obwohl Joel Rosamilia die Verkäuferseite vertreten hat, war die Zusammenarbeit jederzeit sehr angenehm und professionell. Er war stets freundlich, zuverlässig und hat alle Fragen transparent und kompetent beantwortet. Vielen Dank für die tolle Unterstützung – ich kann Joel Rosamilia jederzeit weiterempfehlen!
Ein ganz großes Dankeschön an Rosamilia. Man merkt sofort, dass hier mit Herz, Erfahrung und echter Leidenschaft gearbeitet wird. Er hat sich Zeit genommen, meine Fragen beantwortet und mir ein sicheres Gefühl gegeben. Die gesamte Abwicklung war stressfrei und vertrauensvoll. So wünscht man sich einen Immobilienmakler.
„Ich bin begeistert vom Rundum-Sorglos-Service. Es wurde sich wirklich um alles gekümmert, sodass ich mich bis zur Schlüsselübergabe um nichts sorgen musste. Der gesamte Prozess war total unkompliziert und die preisliche Gestaltung fair. Gerne wieder!“ Besonderer Dank an Herrn Cristian Di Giacomo
Herr Elio Bianchi hat mir erfolgreich bei der Suche nach einem Nachmieter für meine Wohnung geholfen. Er ist sehr kompetent, sympathisch. Und werde Ihn weiter empfehlen. Vielen Dank
Sehr schwacher Service des Maklers. Er war für Besichtigungen und Fragen kaum verfügbar. Er kennt den neuen Mieter nicht, da bei den Besichtigungen und der Wohnungsübergabe "verhindert" war.
Selection of up to five reviews provided by Google, shown unchanged; summary generated automatically. These reviews are not included in the rating on our site.
Offensive posts, anonymous abuse and posts without a recognisable client relationship are not published. Reviews are subjective individual experiences.
Services in this field explained
A valuation estimates the price a property can achieve on the market, based on location, condition, size, fittings and comparable sales.
What does a valuation cost? Many agents offer an initial estimate free of charge. A formal market value report by a certified surveyor is paid; the fee depends on the property and effort.
When you sell, an agent handles valuation, exposé, viewings, negotiation and the notary appointment.
Who pays the agent's commission? When flats and single-family houses are sold to consumers, the commission is generally split between seller and buyer (§ 656c German Civil Code).
When letting, an agent takes care of listing, viewings, tenant selection and the tenancy agreement.
Who pays the agent when letting? Since 2015 the “orderer pays” principle applies to residential lettings: usually the landlord pays when they hired the agent.
Getting there
- Neubad· ca. 80 m
- Laupenring· ca. 260 m
- Holee· ca. 290 m
- General Guisan Strasse· ca. 320 m
Nearby stops according to Google, straight-line distance.
Questions for the company
No public questions yet. Ask the first one.
Similar providers with a comparable focus
Selected by field, city and focus – no ranking, no paid placement.
Sources and transparency
Profile status is not a guarantee of quality, financial strength or superiority. It indicates how the published details were documented.
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